Inside Sales Manager (B2B &B2C)

Company Description NoBrokerHood is a technologically advanced visitor, community, and finance & asset management platform designed to make life more secure and convenient for gated societies across India. Launched in 2018 as a subsidiary of NoBroker—India’s first prop-tech unicorn—it now manages over 25,000 societies and secures the lives of more than 4.8 million families, holding a leading market share. The platform serves society admins, management committees, guards, and residents through dedicated interfaces and offers services spanning home maintenance, property rental, and property sales. With features such as Monetisation and Marketplace, NoBrokerHood helps societies and businesses create new revenue opportunities. The company maintains stringent data security standards with Level 1 PCI-DSS, GDPR, PDPB 2019, and ISO 27001 certifications and has recently received $5 million in funding from Google to further expand and grow NoBrokerHood.
Role Description The Inside Sales Manager (B2B & B2C) is a full-time, on-site role based in the Greater Bengaluru Area. This role is responsible for leading an inside sales team focused on acquiring and retaining B2B clients (housing societies, management committees, partners) as well as B2C customers (residents and service users). Day-to-day responsibilities include managing inbound and outbound sales calls, overseeing lead qualification, driving conversion of prospects, and ensuring consistent follow-up to close opportunities. The Inside Sales Manager will monitor sales performance metrics, optimize sales funnels, and collaborate with marketing and operations teams to refine pitches, campaigns, and customer experience. The role also involves building strong account relationships, addressing customer concerns, maintaining high satisfaction levels, and contributing to revenue growth and market expansion for NoBrokerHood.
Qualifications
Demonstrated expertise in Inside Sales and Sales management, preferably in SaaS, prop-tech, or technology-enabled services.
Strong background in Lead Generation, including prospecting, pipeline building, and conversion optimization for B2B and B2C channels.
Proven ability in Account Management and Customer Satisfaction, with experience handling key accounts and resolving escalations effectively.
Solid communication, negotiation, and presentation skills, with the ability to explain complex solutions in a clear, value-focused manner.
Experience leading and coaching sales teams, setting targets, tracking metrics, and implementing performance improvement plans.
Comfort working with CRM and sales automation tools, and using data to drive decisions and refine sales strategies.
Bachelor’s degree in Business, Marketing, or a related field; an MBA or equivalent post-graduate qualification is an advantage.
Prior experience in community management, real estate, or subscription-based

Work arrangement
No