Front Office Executive (Hotel Industry Only)

This Job Location Is For Hydrabad Salary Is Upto 27K Plus Food & Accomodation
Role Description The Front Office Executive (Hotel Industry Only) role is a full-time, on-site position based in the Greater Kolkata Area. The role involves greeting guests, managing check-in and check-out processes, handling room reservations, and coordinating with other departments to ensure smooth guest experiences. The Front Office Executive will answer phone calls, respond to inquiries, manage guest complaints professionally, and maintain accurate records in the hotel’s systems. Daily tasks also include managing the reception area, updating guest information, processing payments, and supporting front office operations to uphold high service standards. The role requires a professional demeanor, attention to detail, and a strong focus on hospitality and customer satisfaction.
Qualifications
Candidates should possess strong Front Office and Receptionist Duties skills, including handling check-in/check-out and managing reservations.
Candidates should possess excellent Communication and Interpersonal Skills for interacting with guests, colleagues, and external partners.
Candidates should possess solid Customer Service skills with a guest-centric approach and the ability to resolve issues calmly and efficiently.
Prior experience in hotel front office or reception roles is preferred, especially in the Greater Kolkata Area or similar hospitality markets.
Basic computer literacy and familiarity with hotel management or reservation software will be beneficial.
A minimum of a high school diploma or equivalent is required; hospitality-related education or certifications will be an advantage.
Ability to work flexible shifts, including weekends and holidays, and maintain a professional appearance and conduct at all times.

Work arrangement
No