New Business Acquistion - BPO & CX

We are looking for a Client Acquisition Professional – BPO to drive new business growth.
This is a pure Individual Contributor role for a strong B2B sales professional who enjoys prospecting, building relationships, creating opportunities and closing new business.
The person will personally own the new-logo acquisition charter — from identifying target accounts and opening conversations to solution discussions, commercial negotiations and deal closure.
Key Responsibilities
Own end-to-end new client acquisition for BPO and Customer Experience solutions.
Build and independently manage a strong pipeline of new logos across Delhi-NCR and other strategic markets.
Identify target accounts and proactively engage CXOs, Business Heads, Operations Heads, Customer Experience leaders and Procurement stakeholders.
Generate opportunities through hunting, cold outreach, networking, referrals, industry connects and existing relationships.
Understand client business challenges and position relevant BPO / CX solutions.
Drive the complete sales lifecycle:
Prospecting → Qualification → Discovery → Solutioning → Proposal → Negotiation → Closure
Work closely with internal Operations, Solutioning, Finance and Leadership teams to create client proposals and commercials.
Lead client presentations, solution discussions and commercial negotiations.
Own revenue targets and ensure consistent achievement of new-business acquisition goals.
Develop and maintain a healthy sales funnel with accurate forecasting and regular pipeline reviews.
Build strong relationships with prospective clients and create opportunities for account expansion post acquisition.
Track competitor activity, market movements and emerging BPO / CX opportunities.
Ensure a seamless handover of won accounts to the delivery/operations team while remaining engaged during the initial transition.
We're Looking For
5+ years of experience in BPO / Contact Centre / Customer Experience / Outsourcing sales.
Strong track record in new-logo acquisition / hunting / B2B enterprise sales.
Existing relationships/network across enterprise accounts will be an advantage.
Experience selling BPO, contact centre, customer support, inside sales, customer experience or managed services.
Strong understanding of BPO commercial models and enterprise buying cycles.
Demonstrated ability to independently build pipeline and close deals.
Excellent communication, presentation, influencing and negotiation skills.
Strong commercial orientation and business acumen.
High ownership, entrepreneurial mindset and ability to operate independently.
Comfortable working in a target-driven, fast-paced growth environment.
Why This Role?
This is a hands-on growth role — not a people-management role.
You will be the person opening doors, creating conversations, building the pipeline and bringing new clients.
If you are a BPO sales hunter who enjoys creating business rather than managing an inherited portfolio, this opportunity is for you.

Work arrangement
No