Solutions Architect (Digital Engagement Practice)

We are seeking a Solutions Architect to join EPAM's Digital Engagement Practice to help redefine customer experiences at the intersection of content, commerce, data and AI. In this role, you will design scalable architectures for some of the world’s most recognized brands, bringing strategy, design and engineering together to deliver next-generation digital engagement solutions.
Why this role?
Work shoulder-to-shoulder with Empathy Lab and EPAM's design, strategy and AI teams on problems that don't yet have textbook answers
Design end-to-end digital engagement solutions across content, commerce, personalization and customer data — from monolithic and suite-based DXP/commerce platforms (Adobe, Sitecore, Salesforce, SAP) to MACH-aligned composable architectures assembled from best-of-breed components (commercetools, Shopify Headless, BigCommerce, Talon.One, Contentful, Algolia, Stripe and peers) on AWS, Azure or GCP
Influence the architecture direction of a global practice — not just individual projects
A clear path to Principal Architect and Practice Leadership roles for people who want it
Unlock the potential of remote work in Kazakhstan, giving you the flexibility to work from home or access our offices in Astana, Almaty or Karaganda.
Responsibilities
Collaborate with CMOs, CDOs, CTOs and their teams to convert high-level experience goals into pragmatic, scalable architectures
Define solution strategy for composable digital experience platforms (DXP), headless commerce, API-first frameworks, MACH architectures and omni-modal delivery capabilities
Craft reference architectures, technical blueprints and narratives to guide client investment decisions
Adhere to enterprise-grade standards for security, privacy, accessibility and compliance mandates (e.g., GDPR, CCPA, PCI DSS and other industry-specific regulations)
Provide technical mentorship to delivery teams to ensure architectural integrity throughout projects
Engage with design, strategy and data science teams to deliver human-centered and technically robust customer experiences
Act as a technology thought leader embedding AI-native strategies such as generative content operations, intelligent personalization and AI-assisted customer journeys into digital solutions
Requirements
7+ years of experience in technology roles, including 3+ years as a Solutions Architect delivering complex customer-focused digital platforms (DXPs, commerce systems or marketing tech)
Expertise with at least one key Digital Experience Platform or commerce system, such as Adobe AEM & Commerce, Sitecore, Salesforce Commerce Cloud, SAP Commerce or a MACH-oriented composable stack (e.g., commercetools, Shopify Hydrogen/Headless, BigCommerce, Fabric, Contentful, Contentstack, Algolia, Constructor)
Proficient in cloud platforms, including AWS, Azure or GCP, with hands-on experience using microservices, serverless, containerization and API-based solutions (e.g., MuleSoft, Boomi, Apigee)
Understanding of AI and generative AI technologies, covering applications like intelligent personalization, agentic commerce and AI-driven customer engagement journeys
Competency in security, privacy and compliance standards, particularly for GDPR, CCPA, PCI DSS and regulated industries such as retail, financial services or healthcare
Demonstrated ability to align technical solutions with business goals and effectively communicate with senior stakeholders
Familiarity with trends in composable commerce, agentic customer experiences and AI reshaping digital engagement
English proficiency at B2 level or higher
Nice to have
Involvement with MACH Alliance initiatives or experience leading migrations from traditional platforms to composable architectures
Background in CDPs, personalization engines, DAM systems and analytics ecosystems
Industry experience in financial services, retail or other regulated verticals with unique engagement challenges
Knowledge of PWA, edge-delivered experiences and advanced composable commerce patterns
We offer
We connect like-minded people:
Delivering innovative solutions to industry leaders, making a global impact
Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
Opportunity to work abroad for up to two months per year
Relocation opportunities within our offices in 55+ countries
Corporate and social events
We invest in your growth:
Leadership development, career advising, soft skills and well-being programs
Certifications, including GCP, Azure and AWS
Unlimited access to EPAM's internal learning database
Free English classes with certified teachers
Discounts in local language schools, including online courses for the Kazakh language
We cover it all:
Participation in the Employee Stock Purchase Plan
Monetary bonuses for engaging in the referral program
Medical & family care package
Six trust days per year (sick leave without a medical certificate)
Coverage of psychology sessions of your choice
Benefits package (sports activities, a variety of stores and services)
Housing support program: preferential mortgage access via Otbasy Bank partnership
EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.

Work arrangement
Yes