Brand Representative

Company Description Help2HelpMexico is a digital donation and rewards platform that connects donors, nonprofit organizations, and companies across Mexico. The organization aims to strengthen the culture of altruism by making charitable giving more accessible, engaging, and transparent. Through its integrated ecosystem, Help2HelpMexico encourages ongoing participation and collaboration among all stakeholders. The platform provides donors with meaningful rewards and recognition while helping organizations secure sustainable support for their causes. Team members contribute directly to social impact by supporting a mission-driven, community-focused initiative.
Role Description The Brand Representative is a part-time, remote role responsible for promoting Help2HelpMexico’s mission, services, and values to existing and potential donors, organizations, and partners. Day-to-day tasks include representing the brand in online and virtual spaces, engaging with community members, and answering inquiries to ensure a positive and informed experience. The role involves supporting brand awareness campaigns, sharing key messages across digital channels, and gathering feedback from stakeholders to help improve communication and outreach. The Brand Representative will collaborate with internal teams to align messaging, participate in virtual events or meetings, and provide insights on how to strengthen relationships within the altruistic ecosystem.
Qualifications
Strong interpersonal skills and customer service abilities to build trustworthy and respectful relationships with donors, organizations, and partners.
Experience or interest in brand ambassadorship and brand awareness, with the ability to represent the organization’s mission consistently and professionally.
Clear and effective communication skills, including the ability to explain concepts simply and respond to questions in a helpful and timely manner.
Comfort working remotely and managing part-time hours with reliability and accountability.
Basic familiarity with digital platforms and social media tools for community engagement and outreach.
Interest in social impact, philanthropy, or nonprofit work; previous experience in these areas is an advantage but not required.
Fluency in Spanish; English proficiency is a plus for broader communication.

Work arrangement
Yes