Live opening · Posted 3 days ago
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Job Title: Genesys Cloud Architect
Location: Full Remote/ California Time-Zone
Long-Term Contract
Call me or share your resume on 972-547-9987 | utkarsh.rastogi@excelonsolutions.com
Experience: 14+ Years Overall
Job Description:
• Design and architect Genesys Cloud Contact Center solutions with high availability and scalability.
• Strong experience with Genesys Cloud, Salesforce Service Cloud Voice (SCV), CRM integrations, APIs, and telephony.
• Develop AI, bots, automation, IVR, and workflow solutions within Genesys Cloud.
• Experience with Genesys Cloud Architect, Architect flows, Data Actions, integrations, and platform governance.
• Provide technical leadership for developers, administrators, and IVR teams.
• Strong understanding of security, compliance, cloud architecture, and Agile delivery.
Thanks & Regards !!
Utkarsh Rastogi
Contact: 972-547-9987
Excelon Solutions | 2625 N Josey Ln Suite# 322, Carrollton, Texas, 75007, United States
https://www.linkedin.com/in/utkarsh-rastogi-49186121a/ | utkarsh.rastogi@excelonsolutions.com
#ContactCenter #Genesys
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