Silos Baking Co. - Seasonal Bakery Host

SUMMARY
At Magnolia, the Seasonal Bakery Host is responsible for providing guests with exceptional food service by connecting authentically and ensuring that items are prepared, decorated, and distributed according to the highest level of excellence. Bakery Hosts may also assist with other Magnolia Foods business entities as business requires. This position works from Silos Baking Co. in Waco, Texas. It reports to the Assistant Store Manager and has no supervisory responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain a calm and friendly demeanor during periods of high volume
Anticipate guest needs and provide exceptional guest service*
Perform cash wrap and point of sale duties in an efficient and timely manner
Educate guests by presenting and explaining the menu and answering questions
Prepare and sell food and drink products by following approved recipes, preparation, and cooking or baking techniques; ensuring that all equipment is properly utilized per recipe and safety guidelines*
Prepare ingredients for each recipe by chopping, dicing, slicing, washing, and using additional techniques as needed
Handle, prepare, and store food in ways that prevent foodborne illnesses and ensure compliance with all food safety standards*
Finish all product to specific visual requirements in accordance with Magnolia standards
Communicate with management regarding status of products, quality control issues, problems with equipment, or unusual conditions; adhering to established loss prevention and inventory control procedures*
Maintain a clean and safe work environment
Evaluate and modify processes in order to improve efficiency and quality of service
Contribute to a positive team environment, including giving and receiving feedback and assisting in other Silos Foods entities as needed
Perform other duties as assigned
*Metrics evaluated on Performance Review
COMPETENCIES
Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
Critical Thinking: Identify and communicate challenges in day-to-day