Fitness Training Head

Location: Kukatpally, Hyderabad
Job Summary
We are looking for an experienced Fitness Training head to oversee fitness operations at Bahrain based Wellness brand now in, Hyderabad. Wellness club spread across 30000 sq ft .
The role will be responsible for leading the trainer team, maintaining high standards of fitness service and member experience, driving Personal Training (PT) performance, and ensuring smooth and effective fitness operations.
The ideal candidate should have strong knowledge of fitness training, team leadership, member engagement, and gym operations, with the ability to lead trainers and contribute to the overall business performance of the facility.
Key Responsibilities:
Fitness Operations
· Manage day-to-day fitness operations and ensure smooth functioning of the training floor.
· Lead, supervise, and coordinate the trainer team to maintain high service standards.
· Ensure proper trainer scheduling, floor coverage, shift management, and workload allocation.
· Ensure trainers follow company policies, fitness SOPs, service standards, and professional guidelines.
· Monitor equipment usage, safety standards, and overall training floor discipline.
Team Management & Development
· Conduct regular coaching, training, and performance reviews for trainers.
· Set clear performance expectations and KPIs for the fitness team.
· Monitor trainer productivity, attendance, member engagement, and service quality.
· Identify training and development requirements and support continuous improvement.
· Build a positive, professional, and performance-driven fitness team.
Member Experience
· Ensure members receive a high-quality and personalized fitness experience.
· Support members with fitness-related queries, concerns, and training requirements.
· Monitor member engagement and proactively identify opportunities to improve retention and satisfaction.
· Ensure trainers maintain professional relationships and consistent communication with members.
· Handle fitness-related escalations and ensure timely resolution.
Personal Training & Revenue
· Drive Personal Training (PT) sales, utilization, and revenue performance.
· Monitor PT conversion, trainer performance, sessions delivered, and member engagement.
· Coach trainers on effective member interaction, consultation, and PT conversion.
· Work closely with Sales and Operations teams to maximize business opportunities.
· Support initiatives aimed at improving member retention, engagement, and fitness revenue.
Reporting & Compliance
· Maintain fitness performance reports, trainer records, schedules, and other operational documentation.
· Track key fitness KPIs and provide regular updates to management.
· Ensure compliance with company policies, SOPs, safety standards, and operational requirements.
· Coordinate with Operations and other departments to ensure smooth overall facility functioning.
Skills & Competencies
· Strong leadership, communication, and interpersonal skills.
· Strong knowledge of fitness training principles and gym operations.
· Excellent team management and coaching abilities.
· Strong customer service and member engagement orientation.
· Good understanding of Personal Training sales and fitness business performance.
· Strong problem-solving and decision-making skills.
· Ability to manage multiple priorities in a fast-paced environment.
· Proficient in MS Office and basic reporting/analytics.
· High level of ownership, professionalism, and accountability.
Qualifications & Experience
· Graduate in Physical Education, Sports Science, Exercise Science, Fitness Management, or a related field.
· Certified Personal Trainer (CPT) or equivalent recognized fitness certification preferred.
· 5–8 years of experience in fitness operations, personal training, or gym management.
· Proven experience managing and leading a team of fitness trainers.
· Experience in premium gyms, fitness chains, or large-format fitness facilities will be preferred.

Work arrangement
No