Operations Manager

Operations Manager
Key Responsibilities
• Oversee and manage day-to-day business operations to ensure smooth and efficient
functioning.
• Coordinate with department heads and team leaders to achieve operational targets.
• Monitor team performance, productivity, and task completion.
• Develop and implement processes to improve operational efficiency.
• Track workflows, deadlines, and key operational activities.
• Identify operational issues and ensure timely resolution.
• Prepare and review operational reports, MIS, and performance trackers.
• Ensure company policies, processes, and SOPs are followed across departments.
• Coordinate with internal teams, clients, vendors, and other stakeholders as required.
• Support management in planning, execution, and operational decision-making.
• Monitor resource utilization and identify areas for cost and process optimization.
• Handle escalations and ensure timely closure of operational issues.
• Ensure smooth coordination between departments and maintain accountability.
• Perform additional responsibilities assigned by management.
Required Skills
• Strong leadership, coordination, and team management skills.
• Excellent communication and interpersonal abilities.
• Strong organizational and time management skills.
• Ability to monitor performance and drive accountability.
• Strong problem-solving and decision-making skills.
• Proficiency in MS Excel, Google Sheets, and reporting tools.
• Ability to manage multiple priorities and work under pressure.
• Strong analytical and process improvement skills.
Qualification
• Bachelor’s degree in Business Administration, Management, Operations, or a related
field.
• MBA in Operations/Management is an added advantage.
Experience
• 5–8 years of experience in Operations Management or a similar role.
• Experience in managing teams, processes, and cross-functional operations is
preferred.
• Experience in preparing MIS, performance reports, and operational dashboards is an
added advantage.
Preferred Candidate Profile
• Strong leadership and ownership mindset.
• Highly organized, disciplined, and result-oriented.
• Excellent attention to detail and follow-up skills.
• Ability to manage teams and ensure accountability.
• Proactive approach to identifying and resolving operational issues.
• Ability to work independently and take responsibility for outcomes.
• Flexible and comfortable working in a fast-paced business environment.
Salary – Up to ₹30-35 per month

Work arrangement
No