Senior Inside Sales executive

Company Description Rocksport is a pan-India adventure travel company with a vision to create a community of 10 million “Super Beings” by 2030 through accessible, curated adventure experiences. The organization offers soft-adventure programs for families, corporates, and students, including day picnics, sunset adventures, overnight camping, and in-school or outstation adventure camps. Rocksport designs age-inclusive itineraries that emphasize safety, outdoor fun, and shared family experiences away from personal screens. The team of trained and friendly Rocksport professionals focuses on delivering memorable, high-quality programs at dedicated sites, partner resorts, and offbeat destinations across India. Rocksport makes adventure feel safe, enjoyable, and attainable for people with varying comfort levels in the outdoors.
Role Description The Senior Inside Sales Executive will be responsible for driving revenue growth by managing inbound and outbound calls, nurturing leads, and closing sales for Rocksport’s adventure programs and travel offerings. This full-time, on-site role based in Karol Bagh involves contacting prospective and existing customers, understanding their requirements, recommending suitable Rocksport experiences, and maintaining a robust sales pipeline. The role includes qualifying leads from various channels, preparing and sharing proposals, following up systematically, and meeting or exceeding monthly and quarterly sales targets. The individual will collaborate with operations and marketing teams to ensure accurate information, smooth bookings, and a positive customer journey from initial inquiry to post-visit feedback. Daily tasks also include updating CRM records, reporting performance metrics, and contributing ideas to improve sales processes and customer engagement.
Qualifications
Candidates should possess strong Inside Sales and Sales skills, including consultative selling, negotiation, and closing abilities.
Candidates should possess Lead Generation skills, with experience in managing pipelines, qualifying prospects, and converting inquiries into confirmed bookings.
Candidates should possess excellent Communication skills, with clear spoken and written English and the ability to explain offerings confidently and persuasively.
Candidates should possess Customer Service skills, with a focus on responsiveness, relationship-building, and resolving queries or concerns professionally.
Relevant experience in travel, hospitality, or adventure/outdoor activities sales is highly beneficial.
Ability to work with CRM tools and basic office software, analyze sales data, and prepare regular performance reports.
Demonstrated ability to meet targets, handle high call volumes, and work effectively in a fast-paced, team-oriented environment.
Graduate degree or equivalent professional experience in business, marketing, hospitality, or a related field preferred.

Work arrangement
No