Strategic Account Director, Pharma

Widger Talent is recruiting a Strategic Account Director, Pharma for our client, TailorMed, a healthcare technology company helping patients overcome barriers to medication access, affordability, and adherence.
This is a senior strategic account role for someone who already knows pharma manufacturers, market access, patient services, and enterprise SaaS.
Our client is looking for an experienced Strategic Account Director to own and grow relationships with some of its most important pharmaceutical manufacturer customers.
This is not an entry point into pharma and not a traditional Customer Success role. We’re looking for someone who has already operated at a high level inside complex pharma accounts — building executive relationships, protecting renewals, finding expansion opportunities, and becoming a trusted strategic partner.
What You'll Own
Strategic relationships with major pharmaceutical manufacturer accounts
Renewals, retention, and account expansion
Executive relationships across Market Access, Patient Services, Commercial, and Brand
Executive Business Reviews and long-term account strategy
Cross-functional coordination to deliver measurable customer outcomes
The Bar
You must bring:
5-10+ years in enterprise SaaS account management, Customer Success, strategic partnerships, or similar work
Direct experience managing pharmaceutical manufacturer accounts
Deep knowledge of pharma market access, patient support, and commercialization
A demonstrated record of enterprise renewals and account expansion
Experience working directly with VP and C-suite stakeholders
If you don't have direct pharma manufacturer account experience, this won't be the right fit. If you do — and you've built, retained, and grown complex enterprise relationships — we'd like to hear from you.
Remote | ~20% travel
Base: approximately $160K–$180K + MBO bonus
Widger Talent is a boutique recruiting firm representing TailorMed directly but non-exclusively for this search. We respond quickly to qualified applicants and will share additional details during the initial prescreen.

Work arrangement
Yes