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Job Title : Operations & Dispatch Executive
Company : Aakarima Ventures LLP
Location : Indore, Madhya Pradesh
Salary: ₹17,000 – ₹21,000 per month (based on experience)
Experience : 1–3 years in billing, dispatch, store or warehouse operations (FMCG / food preferred)
Employment Type : Full-time, on-site
*About Us*
EatNack is a fast-growing horeca and distinctive food brand from Indore. We make ready-to-eat meals, roasted nuts and snacks, sold through quick-commerce platforms, distributors, institutional clients and export markets. We're a startup, so this role has real ownership and room to grow.
*Role Summary*
You'll run day-to-day operations from order to delivery: billing, dispatch, inventory, stock control, basic quality checks and order coordination. Every order should go out accurately, on time and properly documented.
*Key Responsibilities*
Billing & Documentation
• Prepare GST-compliant tax invoices, delivery challans and credit/debit notes
• Maintain billing records and share daily sales and dispatch data with management
• Coordinate with accounts on payment follow-ups and pending receivables
Order Processing & Coordination
• Receive and process orders from distributors, quick-commerce platforms (Blinkit, Zepto, Swiggy Instamart, BigBasket etc.), institutional clients and direct customers
• Handle purchase orders (POs), confirm quantities and flag shortfalls in advance
• Book delivery appointments and slots on platform portals where required
• Coordinate with production, packing and transport teams so orders are ready on time
• Communicate order status, delays or issues to clients and management promptly
Dispatch & Logistics
• Plan and execute daily dispatches as per order priority and delivery timelines
• Coordinate with transporters, courier partners and delivery vendors
• Ensure correct packing, labelling, carton marking and documentation for every shipment
• Maintain dispatch register with LR/AWB numbers, vehicle details and delivery proof
• Track shipments until delivery and resolve transit issues
Inventory & Stock Management
• Maintain accurate records of finished goods, raw material and packaging material stock
• Record all stock inward and outward in the system/register on the same day
• Conduct daily/weekly stock checks and monthly physical stock audits
• Follow FIFO/FEFO (first expiry, first out) strictly
• Raise alerts for low stock, near-expiry items and slow-moving products
• Keep the storage area organised, labelled and clean
Quality Control (Basic)
• Check finished goods before dispatch for packaging damage, seal quality, labelling, batch number and expiry/MRP printing
• Make sure no near-expiry, damaged or non-conforming product is dispatched
• Record and report returns, rejections and damages with reasons
• Support hygiene and storage standards as per FSSAI guidelines
Reporting
• Share a daily MIS covering orders received, dispatched and pending, plus stock position
• Maintain order tracking sheet with status of every open order
• Report issues, delays and discrepancies to management immediately
*Requirements*
• Graduate in any discipline (B.Com preferred)
• Working knowledge of Tally or similar billing software
• Good with MS Excel / Google Sheets (basic formulas, data entry, reports)
• Understanding of GST invoicing and e-way bills
• Comfortable doing both desk work and on-floor work (stock checks, dispatch supervision)
• Organised, detail-oriented and reliable with numbers
• Good communication in Hindi; working English for emails and portals
*Good to Have*
• Experience with quick-commerce or e-commerce order handling (seller portals, POs, appointments)
• Experience in food / FMCG warehousing or distribution
• Two-wheeler for local coordination when needed
*What We Offer*
• Hands-on exposure to the complete operations of a growing food brand
• Direct work with the founder
• Growth into an Operations Manager role as the business scales
*How to Apply:* Apply here through this portal or you can send your CV to ak@eatnack.com with subject "Operations & Dispatch Executive."
Work arrangement
No
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