Admissions Counselor

Job Title: Senior Admission Counselor
Job Summary
Looking for an experienced Senior Admission Counselor with strong communication, counseling, relationship-building, and lead-conversion skills.
The candidate will guide prospective students and parents throughout the admission journey, understand their requirements, recommend suitable programs, manage follow-ups, and convert inquiries into enrollments while maintaining a high standard of customer experience.
Candidates with relevant counseling or sales experience from any industry are encouraged to apply.
Key Responsibilities
Counsel prospective students and parents regarding available programs and admission opportunities.
Handle inbound and outbound inquiries through phone, email, WhatsApp, and other communication channels.
Understand candidate requirements and recommend suitable programs.
Explain admission procedures, eligibility criteria, fees, and enrollment timelines clearly.
Build strong relationships with prospects and maintain consistent follow-ups to maximize conversions.
Maintain accurate lead records and regularly update CRM.
Coordinate documentation, application processing, and enrollment formalities.
Collaborate with internal teams to ensure a smooth admission experience.
Participate in admission drives, seminars, school outreach activities, and promotional events.
Work toward admission and conversion targets while maintaining high service standards.
Manage prospect interactions professionally throughout the admission cycle.
Ensure timely follow-up and closure of prospective student inquiries.
Eligibility
Graduate in any discipline.
Postgraduate qualification will be an added advantage.
3–8 years of experience in counseling, admissions, sales, customer relationship management, or business development.
Candidates from any industry with strong communication and conversion skills are encouraged to apply.
Experience handling customer interactions and achieving targets is preferred.
Preferred Candidate Profile
Outstanding verbal and written communication skills.
Strong presentation and interpersonal skills.
Confident, persuasive, and customer-focused approach.
Ability to build trust and maintain long-term relationships.
Strong follow-up and lead-conversion capabilities.
Self-motivated and results-driven.
Comfortable working in a target-oriented environment.
Professional attitude and strong organizational skills.
Ability to manage multiple prospects and follow-ups effectively.
Strong focus on customer experience and service quality.

Work arrangement
Yes