Business Development Representative

About The Company
MMDSmart Ltd is a leading provider of Communication Platform as a Service (CPaaS) solutions, specializing in delivering innovative messaging channels such as WhatsApp Business API, SMS, and push notifications to businesses across the EMEA region and beyond. Established in 2007, MMDSmart has built a reputation for enabling companies in over 100 countries to communicate effectively with their customers at scale, reliably, and creatively. Our technology-driven approach and talented team are at the core of our success, constantly pushing the boundaries of messaging and voice solutions to meet evolving market demands. As a fast-growing technology company, we are committed to fostering a dynamic environment where ideas, growth, and ambition can thrive, making a tangible impact in the digital communication landscape.
About The Role
We are seeking an excellent, creative Business Development Representative (BDR) to spearhead top-of-funnel growth across the EMEA region. This role is pivotal in generating qualified leads and establishing sales conversations that convert, working closely with our Account Executives to ensure a healthy and predictable pipeline. The ideal candidate will think like a marketer, hunt like a closer, and approach every outbound interaction as an opportunity to stand out in a competitive market. This position requires a proactive mindset, strategic outreach skills, and a deep understanding of our CPaaS offerings, including WhatsApp Business API, SMS, and push notifications. The BDR will play a crucial role in expanding our client base, staying ahead of market trends, and contributing to the overall growth of MMDSmart.
Qualifications
1–3+ years of experience in a BDR/SDR or similar outbound sales role, preferably within SaaS, CPaaS, martech, or telecom sectors.
Proven track record of creative and non-generic prospecting techniques, demonstrating the ability to build personalized outreach strategies.
Excellent written and verbal communication skills in English; fluency in Spanish is a strong advantage, especially for supporting Spanish-speaking markets within EMEA.
Comfortable working across a multi-market, multicultural region with varying business norms and languages.
Self-starter mentality with the ability to work autonomously and take ownership of the pipeline.
Familiarity with CRM and sales engagement tools such as Salesforce, HubSpot, Outreach, Apollo, or similar platforms.
Genuine curiosity about messaging and communication technology, including WhatsApp Business API, SMS, and push notifications.
Responsibilities
Proactively identify, research, and engage prospective clients across the EMEA region through outbound prospecting channels including email, LinkedIn, calls, events, and innovative outreach methods.
Qualify inbound leads, assessing their potential and routing sales-ready opportunities to the Account Executives for further engagement.
Develop and experiment with new outreach sequences, messaging angles, and channels to maintain high engagement rates in a saturated market.
Build a comprehensive understanding of MMDSmart’s CPaaS solutions—WhatsApp Business API, SMS, and push notifications—to communicate credibly with prospects across diverse industries.
Maintain accurate and up-to-date records of prospect activity, pipeline status, and engagement in the CRM system.
Collaborate closely with the Sales and Marketing teams to align on ideal customer profiles, messaging strategies, and campaign timing.
Consistently meet and exceed monthly and quarterly targets for qualified meetings and pipeline development.
Stay informed about market trends, competitor activities, and regional communication regulations relevant to messaging channels within the EMEA region.
Benefits
At MMDSmart Ltd, we prioritize our employees' well-being and professional growth. We offer access to mental health programs, comprehensive medical insurance, and a sports card to promote a healthy lifestyle. Our supportive and friendly work environment includes mentorship, team-building activities, and a variety of bonuses and corporate gifts to keep motivation high. We also invest in your development through free educational events, courses, and English classes with native speakers, empowering you to enhance your skills continually. Flexibility is key, and you can choose your preferred working arrangement—remote, office-based, or hybrid—allowing you to maintain a healthy work-life balance and engage actively with our vibrant team.
Equal Opportunity
MMDSmart Ltd is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that a diverse team enhances our creativity and innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to creating an environment where everyone feels valued, respected, and empowered to contribute to our collective success.

Work arrangement
Yes