Customer Success Manager

Customer Success Manager – Radiology Software Solutions
About Rosenfield Health
We are a specialist provider of innovative software solutions designed specifically for radiology departments across the UK. Our tools help NHS and independent healthcare providers streamline imaging workflows, enhance diagnostic efficiency, and deliver better patient outcomes. With a growing installed base of 30 NHS trusts, we are now expanding our Customer Success team to ensure these customers achieve maximum value from our platform and continue to grow with us.
Role Overview
We are looking for an experienced Customer Success Manager with a strong clinical radiography background to join our team on a permanent, fully remote basis. This is a customer-facing role focused exclusively on our UK customer base. You will act as the trusted advisor and primary point of contact for our radiology customers, driving high retention rates, deep product adoption, and proactive identification of upsell and expansion opportunities.
Your deep understanding of radiology workflows, PACS systems, and the challenges faced by radiographers and PACS managers will be critical in helping customers realise the full potential of our software while building long-term strategic relationships.
For further information and to apply, please visit:
https://www.rosenfieldhealth.com/customer-success-manager-radiology-software-solutions/

Work arrangement
Yes