Assistant

Company Description Shop is a local retail business that focuses on providing a friendly, reliable, and efficient shopping experience for customers in Guwahati. The team works closely together to maintain well-organized shelves, clean premises, and responsive customer service. The company values punctuality, honesty, and a willingness to learn. Individuals joining the shop can expect a hands-on environment where contributions are visible and appreciated. The workplace offers opportunities to develop retail, customer interaction, and basic administrative skills.
Role Description The Assistant role is a full-time, on-site position based in Guwahati. Day-to-day responsibilities include helping customers with inquiries and purchases, managing the checkout counter, handling cash or digital payments, and issuing receipts. The Assistant will support stocking and organizing shelves, monitoring inventory levels, and maintaining cleanliness and order in the store. The role also involves assisting with basic record-keeping, coordinating with other team members, and following store policies and safety procedures. The Assistant is expected to be punctual, courteous, and proactive in addressing customer needs and operational tasks.
Qualifications
Strong customer service skills, including clear communication, patience, and a respectful approach to all customers.
Basic numeracy and cash-handling abilities, with comfort using point-of-sale systems and digital payment platforms.
Organizational skills to manage stocking, arranging displays, and keeping the shop tidy and presentable.
Reliability and time management skills to work full-time shifts, follow schedules, and meet daily task expectations.
Ability to work effectively in a team, follow instructions from supervisors, and adapt to changing store needs.
Minimum educational background at secondary school level; prior experience in retail or customer-facing roles is an advantage but not required.
Willingness to learn store processes, safety guidelines, and basic record-keeping or documentation practices.

Work arrangement
No