Account Manager, Pharmacy Partnerships - Field LA & MS

1. About Our Client:
The organization operates within the behavioral health and addiction treatment sector, addressing critical challenges faced by individuals with serious mental or chronic illnesses. It offers specialized pharmacy care services, including in-clinic pharmacies and medication management, to support complex health conditions. As part of a larger health services business, the organization leverages information technology to improve healthcare delivery and coordination.
2. About the Opportunity:
The Account Manager, Pharmacy Partnerships - Field LA & MS is responsible for managing a portfolio of residential and healthcare partner accounts across various community-based settings. This role serves as the main liaison between the organization, pharmacy operations, and client partners to ensure effective relationship management, account retention, and growth. The position focuses on delivering responsive service, resolving operational and billing issues, and supporting onboarding and integration of new accounts.
3. Responsibilities:
Manage residential and healthcare partner accounts to support retention and growth
Establish and maintain strong relationships through regular communication and site visits
Act as escalation point for service, operational, and billing issues, facilitating timely resolutions
Identify opportunities to enhance account performance and customer satisfaction
Collaborate with business development and pharmacy teams to coordinate account onboarding
Monitor account activities and follow up on service and billing needs
Maintain organized territory coverage plans and travel schedules
Support client education on services, processes, and expectations
Coordinate client-facing activities such as immunization events and outreach
Document communications and coordinate with internal teams after client interactions
4. Requirements:
Proven experience managing healthcare or residential partner accounts
Strong relationship management and communication skills
Ability to coordinate cross-functional teams and resolve issues effectively
Organized with the ability to manage multiple accounts and maintain scheduling
5. Pay Range and Compensation Package:
The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes