Live opening · Posted 1 day ago
Duty Manager
PALAZZO VERSACE DUBAI · Dubai, United Arab Emirates
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At a glance
The key details from the original listing.
CompanyPALAZZO VERSACE DUBAI
LocationDubai, United Arab Emirates
Work modeNo
Source
Recruitee
Listed1 day ago
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About the role
Description supplied by the original job listing.
Key Responsibilities:
Oversee daily hotel operations during assigned shifts and ensure all departments maintain high service standards.
Act as the Manager on Duty and ensure a seamless guest experience throughout the hotel.
Handle guest requests, feedback, and complaints professionally and ensure timely resolution.
Coordinate with Front Office, Housekeeping, F&B, Engineering, Security, and other departments to address operational requirements.
Monitor hotel presentation, cleanliness, service quality, and compliance with established standards.
Support VIP arrivals, special occasions, and other guest requirements.
Conduct regular operational checks and address any issues promptly.
Lead, guide, and support colleagues during the shift to ensure efficient service delivery.
Manage operational incidents and escalate significant matters to senior management when required.
Ensure proper shift handovers, communication, and completion of daily reports.
Work arrangement
No
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