Product Manager

DentalKart
Careers at DentalKart
Senior Product Manager – AI/GenAI Products
Product Management
Location
DentalKart Head Office, Chhatarpur, New Delhi
Reports To
Head of Product / CPO
Function
Product Management, with a focus on Conversational AI, Agentic AI, and RAG-based systems
Experience
5–7 years, with at least 1–2 years on GenAI/LLM-based features
About The Role
DentalKart is looking for a Senior Product Manager to own and scale AI-first product initiatives — from 0-to-1 builds to optimizing existing GenAI-powered workflows. This is a role at the intersection of product strategy, LLM/agentic system design, and cross-functional execution, and we need someone who can translate DentalKart's business goals into measurable, AI-enabled product outcomes rather than just shipping features for their own sake.
You will be the owner of the AI product roadmap end-to-end — sharp enough to scope the right problem, and rigorous enough to prove it moved a real metric before calling it done.
What You'll Own
End-to-end AI product strategy: Owning the roadmap for AI/GenAI-driven features — from problem discovery through launch and iteration — rather than just executing a backlog handed to you.
Conversational and agentic system design: Designing and scoping Conversational AI, Agentic AI, RAG-based retrieval, or recommendation systems that improve customer engagement, operational efficiency, or revenue.
PRDs and engineering partnership: Writing PRDs, user stories, and acceptance criteria, and working closely with engineering to reduce ambiguity and back-and-forth.
Metrics and experimentation: Defining and tracking North Star and supporting metrics (accuracy, CSAT, resolution time, retention, conversion), and running A/B tests to validate hypotheses before full rollout.
Cross-functional alignment: Partnering with Engineering, Design, Data Science, Sales, and Ops to align the roadmap with DentalKart's business OKRs.
Stakeholder and escalation management: Managing stakeholder relationships across enterprise clients or internal business units, including escalation handling.
LLM evaluation and guardrails: Building or overseeing LLM evaluation frameworks, prompt versioning, and guardrail design where applicable.
What We're Looking For
5–7 years of Product Management experience, with at least 1–2 years working directly on GenAI/LLM-based features (chatbots, voice agents, recommendation engines, or automation tools).
Proven track record of shipping products that moved a clear metric — resolution time, CSAT, retention, revenue, or cost savings.
Strong technical fluency — comfortable discussing RAG, prompt engineering, APIs, and system design with engineering teams, even if not hands-on coding.
Experience writing PRDs and driving cross-functional delivery in an agile environment.
Bachelor's/Master's from a top-tier institute preferred.
Prior experience at a high-growth product company preferred.
GOOD TO HAVE
Experience with tools like Jira, Confluence, Figma, SQL, Tableau/Power BI.
Familiarity with GenAI tooling (OpenAI, Gemini, Claude, Lovable, Kiro) for rapid prototyping.
Experience managing or working closely with cross-functional PODsmembers.

Work arrangement
No