Teacher Operations & Customer Coordination Executive | Remote

Remote | Full-Time
Saraswati Tutorials is looking for a Tutor Operations & Customer Coordination Executive to manage incoming enquiries, coordinate with tutors, post tutor requirements, and schedule demo classes.
This is a communication and coordination-focused role involving regular interaction with parents and tutors.
Key Responsibilities
Handle incoming calls from parents and tutors professionally.
Understand and record parent requirements accurately.
Post relevant tutor requirements in tutor groups.
Coordinate with tutors based on subject, class, location, availability, and other requirements.
Shortlist and communicate with suitable tutors.
Schedule and coordinate demo classes between parents and tutors.
Follow up with parents and tutors regarding demos and requirements.
Maintain daily records of calls, enquiries, tutor responses, and demos.
Ensure enquiries and demo requests are handled within the required timeline.
Coordinate with the internal team for smooth operations.
Mandatory Requirement
Excellent English communication skills are NON-NEGOTIABLE.
The candidate must be able to:
* Speak English clearly and confidently.
* Handle phone conversations professionally.
* Understand and communicate requirements accurately.
* Communicate effectively with parents and tutors.
* Handle conversations independently.
Who Can Apply?
Freshers are welcome.
No specific educational qualification is required.
Candidates with strong communication and coordination skills are preferred.
Age: Below 30 years; around 25 years preferred.
Must have a professional attitude and strong follow-up skills.
Must be comfortable working independently in a remote environment.
Important
We value communication skills, professionalism, and execution more than academic qualifications.
If your spoken English is strong, you are confident on calls, and you are good at coordinating people and tasks, you are encouraged to apply.
Work Mode: 100% Remote

Work arrangement
Yes