Cloud Email Engineer, Lead

Job Description
Everforth ECS is seeking a Cloud Email Engineer, Lead to support a federal civilian agency's Microsoft 365 and Power Platform operations, modernization, and cloud engineering program in the Washington, DC metropolitan area.
We are seeking an experienced Cloud Email Engineer, Lead to manage and support our hybrid email infrastructure. This role is critical to maintaining secure, reliable email services across Exchange Online and on-premises environments, ensuring seamless mail flow and system availability for our organization.
Key Responsibilities
Operational Support & System Management
Provide day-to-day operations and maintenance (O&M) support for Exchange Online and Exchange On-Premises environments
Ensure high availability, optimal performance, and reliable mail flow across all email platforms
Monitor system health, audit logs, and security alerts to proactively identify and resolve issues affecting email delivery and security operations
Hybrid Environment Administration
Manage and maintain hybrid email environments, including Exchange Online and Exchange on-premises servers
Oversee email routing configurations and mailbox storage across cloud and on-premises platforms
Coordinate integration between Exchange systems, Active Directory, and Microsoft Entra (formerly Azure AD)
Incident Response & Troubleshooting
Lead troubleshooting efforts for email disruptions, outages, and service degradation
Perform rapid incident response and service restoration to minimize business impact
Conduct root cause analysis and implement preventive measures
Security & Compliance
Implement and maintain security controls to protect email infrastructure and data
Apply updates, patches, and configuration changes in accordance with security best practices and compliance requirements
Maintain Exchange service integrity through regular security assessments and remediation
Business Continuity
Support backup, recovery, and business continuity planning for email services
Develop and test disaster recovery procedures for both cloud and on-premises platforms
Document recovery processes and maintain up-to-date system documentation
Salary Range: $160,000 - $175,000
General Description Of Benefits
Required Skills
8+ years of hands-on experience with Microsoft Exchange administration
Proven expertise in Exchange Online and Exchange On-Premises environments
Strong experience managing hybrid Exchange deployments
Deep understanding of Active Directory and Microsoft Entra integration
Demonstrated ability to troubleshoot complex email infrastructure issues
Experience with email security, compliance, and backup/recovery solutions
Strong analytical and problem-solving skills
Excellent communication skills and ability to work effectively with cross-functional teams
Desired Skills
Microsoft 365 certifications (e.g., Microsoft Certified: Messaging Administrator Associate)
Experience with PowerShell scripting for Exchange management and automation
Knowledge of email security technologies (SPF, DKIM, DMARC, anti-spam/malware solutions)
Familiarity with compliance frameworks and regulatory requirements (e.g., GDPR, HIPAA)
Experience with monitoring and alerting tools for email infrastructure
#EverforthECS1
ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.
Everforth ECS is the federal segment of Everforth, a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.
Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.
We Value
Attracting and developing top talent and high-performing teams
Fostering a culture that is engaging, accountable, and mission-driven
Meet the challenge. Make a difference with Everforth ECS!

Work arrangement
Yes