Receptionist | Lumino Wanaka | Full Time

As our Receptionist, you'll be the friendly face and welcoming voice of the practice. You'll help ensure every patient enjoys an exceptional experience while supporting the smooth day-to-day operation of the clinic.
This is a varied role that combines front-of-house customer service with administrative support, requiring excellent organisation, attention to detail, and a genuine passion for helping people.
Key Responsibilities
Welcoming patients and visitors with a friendly, professional approach
Managing appointment bookings, confirmations, and recalls
Responding to phone and email enquiries
Processing payments and assisting with invoicing and banking duties
Maintaining accurate patient records and practice documentation
Supporting ACC, insurance, and other patient-related administration
Working closely with the clinical team to ensure seamless patient care
Assisting with general reception and administrative tasks as required
Working Hours
Monday to Thursday: 8:15am - 5:15pm
Friday: 8:15am - 4:15pm
To be successful in this role, you'll bring outstanding customer service skills, excellent organisation, and a positive, team-focused attitude.
Ideally, You Will Have:
Previous receptionist experience (essential)
Healthcare, medical, or dental reception experience (highly advantageous)
Strong administrative and organisational skills
Excellent communication and interpersonal abilities
Confidence using computer systems and appointment scheduling software
A professional, proactive, and reliable approach to work
The ability to multitask and remain calm in a busy environment
A genuine passion for providing exceptional customer service

Employment type
Full-time

Work arrangement
No