Analyst Security Cybersecurity Awareness

Job Description:
The Cybersecurity Training & Awareness Administrator is responsible for managing and optimizing the organization’s security awareness platform (e.g., KnowBe4 or similar). This role oversees the end-to-end administration of cybersecurity training initiatives, ensuring effective delivery, user engagement, and compliance across the organization. This role will also heavily partner with the cybersecurity governance analyst to assist in audit/assessment compliance items and fulfillment of actions items.
Key Responsibilities
Administer and manage the cybersecurity training and awareness platform (e.g., KnowBe4 or similar)
Coordinate and distribute cybersecurity awareness campaigns across the organization
Track participation and completion metrics to ensure compliance with organizational and regulatory requirements
Design and execute phishing simulation campaigns to assess and improve employee security awareness
Partner with cross-functional teams, including Privacy and other business units, to support the rollout of required training programs
Serve as the primary point of contact for troubleshooting platform-related issues
Provide user support and resolve technical challenges to ensure a seamless training experience
Preferred Qualifications
Bachelor’s degree in Cybersecurity, IT Management, CS, Privacy & Ethics or a related field.
2+ years of experience in cybersecurity governance, risk, compliance, or audit support.
Working knowledge of cybersecurity frameworks and regulations such as NIST CSF 2.0, SOX, CCPA, PII, HSP, or similar standards.
Strong understanding of security controls, including how controls are designed, implemented, and evidenced.
Experience creating or managing audit artifacts, compliance documentation, and control narratives.
Familiarity with governance and audit management tools such as AuditBoard (or comparable platforms).
Excellent written and verbal communication skills, with the ability to explain complex requirements clearly and confidently.
Strong organizational and project management skills, with the ability to manage multiple workstreams simultaneously.
Proven ability to influence and drive cross-functional teams to meet compliance and audit requirements.
Preferred Skills:
Hands on experience with Knowbe4, Fableai, or any similar cybersec training tools.
Experience working directly with external auditors.
Exposure to privacy-related compliance efforts involving PII and data protection requirements.
Experience presenting audit or compliance status to senior leadership.
Shift Timing:
• Work hours may vary, and the position may require availability during off-business hours as dictated by project needs, system changes, or security events.
What We’re Looking For:
Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

Employment type
Full-time

Work arrangement
No