Onboarding Specialist (Volunteer / Pro Bono)

Our Foundation Mission, Vision, and Values
At VPMMA, our core purpose is to empower and equip military service members, veterans, and military spouses to achieve excellence in project management careers through mentoring and professional development. We envision ourselves as the most sought-after partner for guiding veterans on their journey to becoming project managers.
Our four core values underpin these aspirations
Commitment We uphold integrity, transparency, and ethics in all our operations endeavors.
Empowerment We empower all military service members, veterans, and military spouses to pursue rewarding and prosperous careers in project management.
Community We actively cultivate a strong and supportive network by collaborating with other veteran agencies and partners to provide the best resources, tools, skills, and training.
Advocacy We offer a unified voice for project managers for the industry, government, military, veteran affairs, and the wider community.
Whom We Serve Our Valued Community
Our alliance is dedicated to fostering the professional development of U.S. military service members, veterans, and their spouses. We accomplish this by offering various membership options, including General Membership for service members, veterans, and their spouses, along with Professional, Corporate, and Nonprofit Partner Memberships for individuals and organizations that wish to engage more deeply with our mission. Our goal is to be the premier resource for this community as they pursue or advance their careers in project management within the civilian workforce.
Our Programs and Services A Holistic Approach
VPMMA offers a wide range of mentorship and development programs, specifically designed to meet the diverse needs of our members. These include
Mentorship Programs We provide One-on-One, Group, Reverse, Diversity, and Peer Mentorship to offer tailored guidance and promote collective learning.
Professional Development Our offerings include customized training materials, skill-building workshops, learning events (seminars, webinars), advanced training, and certification preparation. We also address personal project management skills and entrepreneurship training.
Career Transition Support We offer resources and guidance to members navigating career transitions, including support for resumes, access to job boards, and career transition assistance.
Community Building We create professional connections through networking opportunities and collaborative learning events.
Financial Support We provide scholarships for industry certifications to encourage ongoing professional development.
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About VPMMA
The Veteran Project Manager Mentor Alliance (VPMMA) is a 100% volunteer-driven 501(c)(3) nonprofit organization dedicated to empowering, equipping, and advancing the careers of service members, veterans, and military spouses to achieve project management career greatness. Through mentorship, networking, and professional development, VPMMA builds a robust, supportive community that champions the transformative power of project management skills. Committed to fostering an environment of equal opportunity and zero harassment, the organization requires volunteers to maintain confidentiality, participate in performance evaluations, and comply with all applicable laws.
Role Overview
The Onboarding Specialist is responsible for managing the transition period between a candidate's acceptance and their full integration into the team. This role ensures that all administrative, technical, and communicative workflows are executed efficiently to provide a seamless "Day 1" experience.
Key Responsibilities
Intake & Progress Tracking (.5-1 hours) Process incoming volunteer requests, set onboarding timelines, and track checklist milestones to ensure candidates are ready by their target start dates.
New Hire Communication (.5 hours) Serve as the primary point of contact for new volunteers, clarifying schedules, answering logistical questions, and providing status updates to department directors.
Documentation & Compliance (.5 hours) Oversee the secure collection and verification of required volunteer documents, keeping all internal personnel folders complete, up to date, and compliant with privacy standards.
Technical & Team Coordination (.5 hours) Partner with the Technology Directorate to ensure software permissions are active, while aligning start dates with department-specific training plans.
Welcome, Orientation, & Integration (1 hour) Lead twice-monthly group orientation sessions, share initial resources, guide navigation of communication channels, and foster a hospitable entry into the culture.
Skills & Qualifications
Exceptional Organization Ability to manage multiple onboarding timelines simultaneously with extreme attention to detail and zero "dropped balls."
Proactive Coordination High-level follow-up skills; a "driver" personality who can gently but firmly nudge stakeholders to keep the process moving.
Hospitality Mindset Strong interpersonal skills with a focus on being welcoming and approachable—essential for the "Welcome Committee" function.
Process Proficiency Familiarity with process tracking tools, spreadsheets, or CRMs to maintain accurate digital paper trails.
Remote Tool Kit Proficient in remote collaboration suites (e.g., Google Workspace) to maintain a seamless digital experience.
Relevant Experience Prior experience in HR, administrative support, or volunteer management, with a proven track record of integrating new members into a team.
Mission Alignment A strong passion for supporting military veterans, service members, and military spouses.
Volunteer Benefits
Professional Development Upskill and gain hands-on experience in nonprofit fundraising, strategic growth, and grant portfolio management to boost your resume.
Coursera Access Complimentary professional development access to Google Certificates on Coursera.
Recognition & Rewards Eligibility for our Volunteer of the Month/Year awards, appreciation events, and formal letters of recommendation from staff leadership.
Networking Opportunities Connect with a dedicated, nationwide community of project management professionals, corporate partners, and veteran advocates.
Fulfillment Make a direct, measurable impact on the lives of transitioning service members and their families during critical life transitions.
Position Details
Type Volunteer
Location Remote
Directorate Volunteers (HR); Volunteer Operations Staff
Reports To Director of Volunteers
Standard Volunteer Expectations
Reliability & Commitment Maintain a regular schedule of volunteer service and complete assigned proposal tasks on time.
Professionalism Behave professionally toward all individuals and uphold the VPMMA Code of Conduct and Ethical Guidelines.
Confidentiality & Data Privacy Maintain strict confidentiality regarding proprietary operational documentation and ensure no sensitive partner data is disclosed.
Compliance Adhere to all relevant laws, regulatory frameworks, and VPMMA anti-discrimination and safety guidelines.
Adherence to FACC Principles Embody and advance VPMMA’s commitment to Fairness, Access, and Cultural Competence (FACC) across all volunteer duties
Fairness Ensure equitable opportunities for all individuals, regardless of background, to contribute to and benefit from our mission.
Access Help break down barriers so military service members, veterans, and spouses from all walks of life can access the tools they need to succeed.
Cultural Competence Foster an environment of mutual respect, engage in ongoing cultural competence education, and actively integrate diverse viewpoints into program discussions and strategic planning.
Note Volunteers are not covered under VPMMA's liability insurance policy and must secure personal coverage if desired. Background checks may be required depending on the nature of the position.
Training and Support
Upon onboarding, volunteers will explore the Volunteer Launchpad and receive comprehensive training on VPMMA's mission, mentoring procedures, and platform tools. You will have ongoing access to leadership support, knowledge bases, and community channels to ensure you are fully equipped to succeed.
Note Our organization is still evolving, so some roles and responsibilities may change. We will keep you fully informed and provide transparent updates if your position changes.
Join our team and help us support veterans in their project management journeys!

Work arrangement
Yes