Content Designer

One of our Federal Government Clients is seeking to engage a Content Designer – APS6
Please check below all the job details:
Contract Duration: 07 Months with possible extension
Work Location: All states offices across Australia (Hybrid available)
Work Arrangement: Min 03 Days a week require to work from state office.
Eligibility: You must need to be Australian Citizen
Tentative Start Date: 1st Dec 2026
Working Hours: 7.5 hours a day/ 37.5 hours a week
Key duties and responsibilities:
Responsibilities of the Content designer include:
Designing, planning and writing content that meets user needs and is easy to understand.
Implementing best practice using style guides, content patterns, content strategies and policies.
Developing and maintaining relationships with stakeholders at all levels.
Using evidence, data and research to improve content and user experience.
Working with multidisciplinary teams in an agile project environment, and using azure dev ops to manage work.
Participating in workshops and planning events to develop requirements and features.
Preparing documents, presentations and talking points.
Working autonomously and as part of a team.
Providing support to content leads, channel leads, director and mentoring less experienced staff.
Technical skills:
Experience with content production and analysis software such as Gather Content, Google Analytics and Google Search Console (desirable) and experience with html
About the project:
Contractor staff support work on:
Reforms to assessment and triaging for individuals in online services.
Enhancements to the search function and information architecture of Workforce Australia.
Digital Employment Fund streamlining.
Stream 3 trial.
Career mapping.
Essential Criteria:
Experience in writing, editing, structuring, and maintaining complex content that meets user needs.
WorkforceAustralia.gov.au website (public and authenticated content), mobile app, digital assistant, notifications sent through email, SMS and mobile app
Excellent written and verbal communication, consultation and stakeholder management skills.
Ability to apply Australian Government and department style guides such as WCAG 2.1, Government Style Manual and Digital Service Standards.
Experience working with and in multidisciplinary teams in an agile project environment.
Experience in providing advice to management and the senior Executives about content design.
Work autonomously, use initiative and self-direction, lead and manage staff in a team environment, and manage competing priorities.
Desirable Criteria:
Tertiary qualifications in relevant communications field.
Short courses in writing, content design, online accessibility or user experience (UX) design.
Previous experience in system related communications with a strategic communication approach to content.
The Next step is easy: If you are interested, you may send an email to Krishna.R@italliance.com.au
Referral incentive program: As always, we have the candidate referral incentive program through which you will get $1000 for each successful referral after the successful selection and joining of the referred candidates

Work arrangement
Yes