Management Intern

Company: Travelyara Holidays
Job Type: Full-Time Internship
Work Mode: On-site
Location: Faridabad, Haryana
About the Role
Travelyara Holidays is looking for a proactive and organized Management Intern to support daily business operations, manage leads, coordinate with different teams, and assist in customer communication. The ideal candidate should have good communication skills, a positive attitude, and the ability to handle multiple tasks efficiently.
Roles and Responsibilities
Lead Management: Maintain and update customer databases, track incoming leads, and ensure timely follow-ups.
Follow-up Calls: Make follow-up calls to prospective customers, understand their travel requirements, share relevant package information, and encourage conversions.
Customer Coordination: Communicate with customers through calls, WhatsApp, and other channels to address queries and provide updates.
Daily Operations: Assist the management team with routine administrative and operational tasks.
Lead Tracking: Monitor lead status, maintain follow-up records, and prepare daily or weekly reports.
Team Coordination: Coordinate with the sales, operations, and marketing teams to ensure smooth workflow.
Booking Assistance: Support the team in tracking customer inquiries, booking progress, and pending confirmations.
Reporting: Maintain accurate records of calls, customer interactions, and lead conversion status.
Process Improvement: Identify opportunities to improve follow-up processes, customer engagement, and operational efficiency.
Required Skills
Good verbal and written communication skills.
Confidence in making follow-up calls and interacting with customers.
Basic knowledge of MS Excel and Google Sheets.
Strong organizational and time-management skills.
Ability to multitask and work collaboratively.
Willingness to learn and take ownership of assigned responsibilities.
Prior experience in lead management, telecalling, or customer service is an advantage.
Eligibility
Students or graduates in Business Administration, Management, Marketing, or a related field.
Freshers are welcome to apply.
Candidates must be available for immediate joining.
Good communication skills and confidence in making follow-up calls.
Basic knowledge of MS Excel and Google Sheets.
Strong organizational skills and willingness to learn.
Note: Candidates who can join immediately will be preferred.
What We Offer
Practical exposure to business management and travel industry operations.
Hands-on experience in lead management and customer relationship management.
Opportunities to develop communication, coordination, and professional skills.
Internship certificate and potential growth opportunities based on performance.

Work arrangement
No