Business Development Executive

Company Description Nexero BPO empowers high‑growth businesses by providing expertly trained virtual assistants and customer experience teams that handle email, chat, voice support, back‑office operations, appointment scheduling, and CRM workflows. Its remote professionals help clients achieve faster response times and higher customer satisfaction through seamless, branded interactions. Founded in 2025 and headquartered in the Dallas–Fort Worth area, Nexero serves organizations across the US, Canada, the UK, and Australia. The company combines rigorous training, real‑time performance tracking, and a client‑first mindset to deliver consistent, high-quality service. Nexero enables clients to offload routine tasks, focus leadership time on strategic growth, and elevate customer experience to industry‑leading standards.
Role Description The Business Development Executive role is a full-time, on-site position based in Addison, TX. This role is responsible for identifying and qualifying new business opportunities, building and nurturing relationships with prospective and existing clients, and presenting Nexero’s service offerings to decision-makers. Day-to-day tasks include conducting market research, managing sales pipelines, preparing proposals, coordinating demos and presentations, and negotiating contract terms in collaboration with internal stakeholders. The Business Development Executive will work closely with operations and customer success teams to ensure smooth onboarding and alignment between client expectations and service delivery. The role also involves tracking sales metrics, reporting performance, and contributing to strategic growth initiatives and revenue targets.
Qualifications
Business development and sales skills, including prospecting, lead qualification, pipeline management, and closing deals.
Client relationship management skills, such as stakeholder communication, presentation abilities, and account nurturing.
Market research and analytical skills to identify target segments, evaluate opportunities, and support data-informed decisions.
Negotiation and contract management skills to structure proposals, align terms, and support win–win outcomes.
Strong written and verbal communication skills, including the ability to craft professional emails, proposals, and presentations.
Familiarity with CRM tools and sales productivity software, with the ability to maintain accurate records and reports.
Experience in BPO, outsourcing, SaaS, or customer experience services is highly beneficial.
Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
Proven ability to work collaboratively with cross-functional teams and meet or exceed sales targets.
Adaptability in a fast-growing environment and a client-first mindset aligned with Nexero’s service standards.

Work arrangement
Yes