Vice President of Administrative Operations

Company Description Statestreet HCL Services (India) Private Limited is a private, unlisted subsidiary of a foreign company, incorporated in 2012 and classified as a company limited by shares. For over a decade, the organization has focused on Business Services, supporting a range of clients with operational and administrative solutions. The company is registered with the Delhi Registrar Office and operates from its address at 806, Siddharth 96, Nehru Place, New Delhi, South Delhi, DL 110019, India. Prospective team members can expect to join a stable and established organization with a strong presence in the business services sector and opportunities to impact its operational efficiency and growth.
Role Description The Vice President of Administrative Operations is a full-time, remote role responsible for overseeing and optimizing the organization’s administrative functions. This role leads cross-functional teams to ensure efficient operations, supports budgeting and P&L performance, and drives process improvements across business services. Daily activities include setting operational goals, monitoring performance metrics, implementing strategic initiatives, and coordinating with senior leadership to align administrative operations with company objectives. The position also involves managing vendor relationships, enhancing internal customer service standards, overseeing key projects, and ensuring compliance with relevant policies and regulations.
Qualifications
Strong Operations Management skills with a track record of optimizing administrative processes and improving efficiency.
Demonstrated experience in P&L Management, including budgeting, cost control, and financial performance oversight.
Background in Customer Service leadership, with the ability to set service standards and drive continuous improvement.
Proven Strategic Planning capabilities, including developing and executing long-term operational strategies.
Advanced Project Management skills to lead complex initiatives, manage timelines, and coordinate cross-functional stakeholders.
Extensive experience in senior leadership or executive roles within business services or related industries.
Excellent communication, negotiation, and stakeholder management skills, with the ability to work effectively in a remote environment.
Bachelor’s degree in Business Administration, Management, or a related field; a master’s degree (MBA or equivalent) is preferred.
Strong analytical and problem-solving abilities, with proficiency in using digital tools and management software.

Work arrangement
Yes