Admin & Operations Assistant

ARHANTA YOGA
Administrative & Operations Assistant
Location: Remote, India
Employment: Full-time
Salary: ₹35,000 per month, fixed
Reporting to: Operations Head
Experience: Ideally 2–5 years in administration, operations support or a similar role
About Arhanta Yoga
Arhanta Yoga is an international yoga education organisation with ashrams in India and the Netherlands and an online academy serving students worldwide.
We are looking for a resourceful, organised Administrative & Operations Assistant to support our daily business activities.
About the Role
This is a varied, hands-on role covering administration, email communication, student support, basic finance administration, newsletter preparation and team coordination.
You should enjoy organising information, solving practical problems and completing tasks without repeated reminders. You must be comfortable using AI and digital tools while checking the accuracy of your work.
Your responsibilities will change with business needs. The Operations Head will set priorities and coordinate requests from different team members.
Key Responsibilities
1. General Administration
Prepare and format documents, spreadsheets, checklists and basic reports.
Organise shared files and maintain accurate records.
Research information, compare supplier quotations and compile findings clearly.
Collect information from colleagues and put it into usable documents or trackers.
Support other administrative and operational projects as assigned.
2. Email Communication and Student Support
Monitor assigned inboxes and respond professionally to routine enquiries.
Use approved information, previous replies and AI tools to prepare accurate, personalised responses.
Verify course dates, prices, policies and other details before replying.
Investigate unclear questions and obtain information from the appropriate colleague.
Track unresolved enquiries and follow through until they are closed.
Pass sales enquiries to the sales closer and escalate complaints or exceptions to the appropriate manager.
3. Basic Finance Administration
Collect and organise invoices, receipts and supporting documents.
Update expense trackers and payment records using approved information.
Send approved payment reminders and track outstanding responses.
Prepare complete, organised documentation for the accountant.
Flag missing documents or discrepancies for review.
This work supports the accountant. It does not include independent tax advice, payment approval or refund decisions.
4. Newsletter Support
Prepare newsletters using content and direction provided by our Brand & Content Strategy Lead.
Format text and images within existing email templates.
Check links, spelling, dates, prices and mobile display.
Send test emails, obtain approval and schedule newsletters.
Maintain the sending calendar and flag missing inputs before deadlines.
5. Team Coordination
Update tasks and trackers in Asana or similar tools.
Arrange meetings and maintain clear action lists when needed.
Follow up with colleagues on information, documents and assigned actions.
Support course administration, joining instructions and practical arrangements.
Keep the Operations Head informed of overdue tasks and blockers.
6. AI and Process Support
Use AI to assist with drafting, summarising, research and routine administration.
Check AI-generated work against reliable sources and approved company information.
Help maintain response templates, FAQs and internal instructions.
Suggest practical ways to reduce repetitive work and improve accuracy.
What We Are Looking For
Excellent written English.
Strong organisation, attention to detail and follow-through.
Confidence using spreadsheets, including basic formulas, sorting and filtering.
Comfort working with numbers, invoices and payment records.
Ability to learn unfamiliar software and processes.
Practical experience using AI tools, with an understanding of their limitations.
Good judgement about when to act independently and when to ask.
Ability to handle confidential student and business information responsibly.
Reliable internet, a suitable computer and availability during agreed working hours.
Experience with international customers, education businesses, email marketing platforms or Asana is helpful.
You Will Be a Good Fit If You
Take ownership of tasks from start to finish.
Ask clear questions when information is missing.
Check your work before submitting or sending it.
Can move between different administrative tasks and manage priorities.
Communicate early when something may be delayed.
Are comfortable doing both routine work and unfamiliar practical assignments.
This position suits someone who enjoys broad administrative work. It is not a dedicated sales, marketing strategy or accounting position.
What Success Looks Like
Emails and administrative requests are handled accurately and on time.
Documents, records and trackers remain organised and current.
Pending tasks have clear next steps and are followed through.
Newsletters are checked, approved and scheduled correctly.
Financial documents are complete and ready for the accountant.
The team can rely on you without repeatedly chasing progress.
How to Apply
Email your CV to jobs@arhantayoga.org.
Subject: Administrative & Operations Assistant – [Your Name]
In your application, answer these questions briefly and specifically:
Describe a previous role where you handled several different administrative responsibilities. Which tasks did you personally own?
Give one example of a task you completed without detailed instructions. How did you work out what to do?
How have you used AI at work, and how did you check its output?
What spreadsheet tasks can you confidently perform? Mention specific examples.
Confirm your availability, notice period and acceptance of the fixed ₹35,000 monthly salary.
Applications without these answers will not be shortlisted. Clear, specific examples matter more than polished, generic statements.
Shortlisted candidates will complete a short practical assessment using fictional information. It will cover email judgement, spreadsheet accuracy, prioritisation and attention to detail. AI use is permitted, but you must explain your decisions and checks.

Work arrangement
Yes