Operation analyst (Fresher)

Company Description FSSSI Global Pvt. Ltd. (Financial Services and Software Solution Innovation Global Pvt. Ltd.) is a multidisciplinary organization providing integrated financial, legal, and software solutions for modern businesses. The company focuses on secure, technology-driven services that support compliance, operational efficiency, and digital transformation across diverse industries. Guided by core values of integrity, innovation, excellence, collaboration, and sustainability, FSSSI Global builds long-term, value-driven partnerships. Its key services include business and personal loans, financial advisory, GST and tax consultancy, legal and compliance support, company and land registration services, and financial software solutions. The organization aims to shape a smarter, more connected business ecosystem for individuals and enterprises.
Role Description The Operation Analyst (Fresher) will support day-to-day business operations by tracking workflows, preparing reports, and assisting with process documentation across financial, legal, and software service lines. This full-time hybrid role is based in Pune City, with a combination of on-site work and some work-from-home flexibility. Daily responsibilities include collecting and validating operational data, coordinating with internal teams, and monitoring service timelines to ensure smooth delivery and compliance. The role also involves handling basic customer queries, escalating issues to senior team members, and contributing to process improvements. The analyst will work closely with operations, finance, and customer service teams to maintain accuracy, efficiency, and service quality.
Qualifications
Candidates should possess strong Analytical Skills to interpret data, identify trends, and support process improvements.
Candidates should possess effective Communication skills to coordinate with team members, prepare clear reports, and handle client interactions.
Candidates should possess foundational knowledge in Finance to understand financial services, loan processes, and advisory workflows.
Candidates should possess Customer Service skills to respond to inquiries, manage issues professionally, and support client satisfaction.
Candidates should possess basic Accounting awareness to work with financial records, billing information, and reconciliations.
Additional beneficial qualifications include proficiency in MS Excel and other productivity tools, ability to learn new software quickly, strong attention to detail, and a structured approach to time and task management.
Preferred educational background includes a degree in Commerce, Finance, Business Administration, Economics, or a related field; internships or academic projects in operations or financial services are an advantage.

Work arrangement
Hybrid