Live opening · Posted 7 days ago
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Description supplied by the original job listing.
Key Responsibilities
Drive end-to-end design and implementation of Assisted and DIY Digital Onboarding Journeys for Corporate Salary Accounts.
Define customer journeys, onboarding funnels, process flows, and digital experiences.
Gather business requirements and prepare BRDs, FRDs, user stories, and use cases.
Collaborate with Business, Product, Technology, Operations, Risk, Compliance, and Vendor teams.
Manage digital transformation initiatives, project delivery, UAT, and go-live activities.
Integrate salary account onboarding journeys with cross-sell opportunities for assets, credit cards, and other banking products.
Analyze onboarding performance metrics and recommend process improvements.
Required Skills & Experience
10-15 years of experience in Banking, Digital Banking, Product Management, Business Analysis, Digital Transformation, or Consulting.
Strong expertise in Digital Account Opening and Customer Onboarding Journeys.
Deep knowledge of CASA, Liability Products, Deposits, KYC/CKYC/V-CIP regulations, and customer onboarding lifecycle.
Experience working on large-scale banking digital transformation programs.
Strong stakeholder management, project management, and requirement gathering skills.
Understanding of APIs, CRM platforms, workflow/BPM systems, and digital onboarding ecosystems.
Preferred Qualifications
MBA / PGDM or Master's Degree.
Certifications in Agile, Scrum, Product Management, Digital Banking, FinTech, or Project Management are an added advantage
Skills: banking,product management,digital transformation
Work arrangement
No
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