Administrator - Part-time - Ottawa, Ontario, Canada

Company:ClaimsPro LP
Administrator - Part-time - Ottawa, Ontario, Canada
Compensation range: $18.05 - $25.08 hourly
Role Summary
As an integral member of the team, you will be the face of the company, adding to the professionalism of the corporate office by bringing the highest level of expertise in administrative skills and demonstrating a superior level of customer service. The successful candidate for this position will have the opportunity to participate as part of a dynamic team that provides quality service to internal and external clients. They will display their customer service eccentric approach inherent in their day-to-day activities and will be a key contributor to the success of the office by providing excellent administrative support to all teams.
Competencies
Professional demeanor and strong customer service skills
Strong communication skills, both written and verbal
Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
Reliable and punctual
Ability to work independently with minimum supervision
Excellent organizational skills / ability to prioritize
Demonstrated attention to detail
Responsibilities
Collation
Proof reading
Answering and screening calls
Greeting clients and guests
Handling incoming and outgoing mail including couriers
Arranging for service of office equipment (copiers, telephones, etc)
Document control: maintain client files, photocopy and distribute documents, scan mail and faxes, attach to online claims files and put hard copy to file. Prepare files for closing.
Opening new client claims and set up in the system
Claim file management – assisting adjusters with updating files
Administrative support to the Branch Manager
Work with other administrators in the Region in a workflow pool
Entering office expenses for cheque requests
Other duties and projects as assigned
Qualifications & Experience
Grade twelve diploma
Previous experience within a dynamic team will be given preference
Experience in an administrative support role
Previously demonstrated ability and comfort level using other software/databases
Demonstrated ability to manage changing priorities and proven organizational skills
Demonstrated behaviors showing initiative and follow-up skills
Demonstrated ability to maintain a high level of confidentiality
Demonstrated professionalism and work ethic
Proven ability to contribute to and work well within a team environment
Intermediate typing and experience with Word, Excel & Outlook skills are required
All other computer applications – must have the aptitude and ability to learn as required
Environment/Working Conditions
We welcome and encourage applications from individuals with disabilities. Accommodations are available upon request throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
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