Claims Triage Adjuster, Night Shift, Remote- Anywhere in Canada

Company:ClaimsPro LP
Claims Triage Adjuster, Night Shift, Remote- Anywhere in Canada
Compensation range: $0.00 - $0.00 hourly
Overview
We have an existing opportunity for a Claims Triage Adjuster (Night Shift) to join our team! This is a remote position that can be situated anywhere in Canada.
This night shift after Hours Desktop / Remote Adjuster role supports national/regional operations to ensure that after hours claims are triaged according to defined national or regional expectations. This is an after-hours, remote / desk top role. The shift is Monday-Friday from 4:30pm-12:30am on call working from home.
This role supports national/regional operations to ensure that after hours claims are triaged according to defined national or regional expectations. This will be an after-hours, remote / desk top role. Hours could potentially be 4:30pm - 8:30am, 8pm-8am (EST) on call working from home.
Job Responsibilities and Expectations
Monitor after hours claims line
Triage new claims against national/regional expectations
Meet or exceed Client KPIs
Reliability and availability to answer calls when they come through
Qualifications & Experience
University degree or post-secondary education related to insurance
Minimum of 2 years’ relevant experience
Some Experience with property claims (Wind, Water, Fire, etc.) is an asset.
Equivalency in combination of education and experience will be considered.
Ongoing commitment to education and learning.
Effective analytical skills, including identification of cause and effect dynamics
Good investigative manner
Adjuster’s license, or currently pursuing CIP designation is required.
Organizational Alignment:
Operational effectiveness and efficiency
Customer Service: offering “best-in-class” experience/services to our customers.
Quality: Providing timely and quality responses to customers
Key Performance Factors:
Create and build relationships within Emergency Claims Services
Meet or exceed contact timelines
Environment/Working Conditions
Ability to work from home.
Quiet work environment to be able to accept and traige calls during 8 hour shift.
Positive team dynamics.
Competitive Compensation: $20-21/hour.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
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