SRE Acrhitect

Architect SEMI-SR SRE Observabilidad y Telemetría
Arquitecto Semisenior que tenga experiencia principalmente en observabilidad y métricas de servicio tanto para infraestructura como para aplicaciones, es decir, observabilidad basada en flujos de negocio (aplicaciones) que incluyan todos los componentes del flujo. La herramienta preferida para establecer la observabilidad en ServiceNow. (Datadog o Dynatrace como referencia pero que utilicen Salesforce como herramienta de monitoreo).
Soporte en producción (contacto con equipos de desarrollo).
Es un perfil de SRE de Observabilidad y Telemetría, ideal para entornos empresariales híbridos o multi-tecnología. No solo se automatizarán despliegues, sino que se garantizará que, cuando una transacción falle entre Salesforce, una API .NET y SQL Server, el equipo sepa exactamente en qué milisegundo y componente ocurrió la falla.
Skills
Bilingual (advanced)
Spectrum of Role:
Architect SRE
Senior SRE
Senior DevOPS (Azure Experience)
JD:
Strong experience in SRE / DevOps / Monitoring & Observability.
Hands-on experience with Azure monitoring and application telemetry.
Experience monitoring Salesforce, .NET, REST APIs/integrations, and SQL Server.
Strong knowledge of logs, metrics, distributed tracing, dashboards, and alerting.
Understanding of SLI, SLO, SLA, MTTR, incident and problem management.
Experience with enterprise monitoring, ITSM integration, automation, and CI/CD preferred
Familiarity with Splunk, ServiceNow integration and thousand eyes
Role Activities
Establish monitoring across Salesforce, Azure, .NET applications, APIs/integrations, and SQL Server.
Implement centralized collection of logs, metrics, traces, exceptions, using splunk
Build service-health and operational dashboards covering availability, performance, failures, and dependencies.
Configure actionable alerts, thresholds, notifications, and escalation mechanisms.
Monitor Azure services and infrastructure for availability, utilization, and performance.
Implement .NET application performance monitoring, including response times, exceptions, dependencies, and API performance.
Monitor SQL Server health and performance, including queries, blocking, deadlocks, connections, and resource utilization.
Define and track SLIs/SLOs, availability, reliability, and performance metrics.
Support incident troubleshooting and root-cause analysis using observability data.
Optimize alerts to reduce noise and enable proactive issue detection.
Automate monitoring configuration and deployment where possible.
Create and maintain monitoring standards, documentation, and operational runbooks.

Work arrangement
Yes