Live opening · Posted 3 days ago
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About the role
Description supplied by the original job listing.
Position Summary
The Housekeeping Supervisor helps maintain high levels of cleanliness within guest rooms and public areas through inspection, reporting, and cleaning. The Housekeeping Supervisor also helps train and manage staff. This position reports to the Housekeeping Manager.
Job Posting Deadline
Applications for this position will be accepted until October 11, 2026.
Essential Job Functions/Key Job Responsibilities
• Help train and manager housekeeping staff
• Brief housekeeping staff on events, occupancy of the day, and the cleaning focus of the day
• Provide housekeeping staff with necessary tools to complete cleaning assignments
• Monitor the speed of housekeeping staff to ensure all duties are completed in a timely manner
• Make housekeeping boards with the cleaning focus of the day
• Inspect rooms and public areas for overall cleanliness
• Maintain constant communication with front desk about early arrivals, late departures, and room requests
• Stay abreast on occupancy of the day, departure and arrivals, event(s) of the day, VIP rooms, special requests, and guest reviews
• Assist in cleaning rooms and public areas as needed
• Other duties as assigned
Education & Experience Requirements
• High School Diploma or equivalent required
• 2 years of management experience preferred
• 5 years of housekeeping or cleaning experience preferred
Knowledge, Skills & Abilities
• Proficient knowledge of industry trends and best practices
• Proficient knowledge in company policies and procedures
• Detailed knowledge of internal processes, workflows, and decision-making protocols
• Proficient knowledge of employee management strategies, performance evaluations, and conflict resolution techniques.
• Ability to mediate and resolve conflicts effectively to maintain team cohesion
• Skill in assigning tasks and responsibilities to team members based on their strengths
• Skills in coaching and mentoring team members to help them grow professionally
• Proficiency in planning, managing, and executing projects within scope and deadlines
• Ability to handle difficult customer interactions and ensure high levels of satisfaction
• Ability to manage multiple priorities and projects simultaneously without sacrificing quality
• Ability to communicate in English and Spanish
Employment type
Full-time
Work arrangement
No
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