Remote Care Manager (258961)

Remote Care Manager | Medicaid & Social Determinants of Health
100% Remote — Candidates can reside anywhere in the U.S.
Pay: $21–$24/hour
Schedule: Monday–Friday | 9:00 AM–5:30 PM ET
Target Start Date: October 26, 2026
Equipment: Company-issued laptop provided
Position Type: Non-clinical care management
Medix is hiring Remote Care Managers to support a growing healthcare organization focused on helping Medicaid members overcome barriers to care and improve their overall health and well-being. This is a strong opportunity for someone with experience in case management, care coordination, behavioral health, community health, social services, or Medicaid programs who enjoys working directly with members and helping them navigate healthcare and community resources.
What You’ll Do
Conduct outbound outreach to Medicaid members by phone and other approved communication methods
Complete assessments to identify healthcare and social needs
Develop individualized, member-centered care plans based on identified needs and goals
Help members navigate resources related to housing, food insecurity, transportation, financial assistance, healthcare access, benefits, behavioral health, and other social determinants of health
Coordinate referrals with healthcare providers, community organizations, and social-service agencies
Follow referrals through completion and confirm members successfully connect with needed services
Provide ongoing education, support, and follow-up to members
Use motivational interviewing and person-centered communication to encourage engagement
Document assessments, member interactions, referrals, care plans, and outcomes in care-management systems
Collaborate with internal teams, healthcare providers, and community partners
Manage outreach, documentation, follow-up, and productivity expectations in a structured remote environment
What We’re Looking For
At least 1 year of experience in care management, case management, care coordination, community health, behavioral health, social services, or a related field
Experience supporting Medicaid members or high-risk and underserved populations strongly preferred
Knowledge of social determinants of health and community-resource navigation
Experience conducting assessments and coordinating referrals or services
Comfortable with frequent outbound phone outreach and persistent follow-up with members
Strong documentation, organization, and time-management skills
Comfortable navigating multiple healthcare, EHR, or care-management systems
Strong communication skills, empathy, persistence, and follow-through
Ability to work independently in a remote, productivity-focused environment
High school diploma or GED required
What You Can Expect
Fully remote position available nationwide
Company-issued laptop
Consistent Monday–Friday daytime schedule
Meaningful work supporting Medicaid members with complex healthcare and social needs
Opportunity to build experience in care management, population health, and social determinants of health
Medix benefits available to eligible employees
The target start date is October 26, and interviews will be moving quickly.
If you have experience helping people navigate healthcare, Medicaid, behavioral-health services, benefits, housing, or other community resources, I’d love to connect.
Apply today!

Work arrangement
Yes