SAP Transformation Leader - Director

About the Role:
This is a senior leadership role reporting into the CIO / technology leadership team. You will be accountable for enterprise applications, infrastructure, cloud, cybersecurity, IT service management, and digital transformation across the firm.
You will set the IT vision, run day-to-day operations, and partner closely with the business to drive efficiency, client delivery excellence, and employee experience.
What You Will Own
Strategic Leadership
Define and execute the firm-wide IT strategy aligned with business growth and the unique demands of a professional services model.
Act as a trusted technology advisor to senior leadership, identifying opportunities where technology creates competitive advantage.
Enterprise Applications (Professional Services Focus)
Lead the strategy, implementation, and continuous optimisation of core enterprise systems.
Deep expertise required in professional services processes: Project Portfolio Management, Resource Management, Time & Expense, Billing, CRM, and related financial processes.
Hands-on strategic experience with leading ERP platforms — SAP S/4HANA for Services (preferred).
Infrastructure, Cloud, Network & Security
Own the strategy for scalable, secure, hybrid/multi-cloud infrastructure (Azure, AWS, GCP).
Ensure high-availability corporate networks that support distributed teams and client delivery.
Drive cloud adoption, cost optimisation, and compliance.
Own incident response, disaster recovery, business continuity, and regulatory/data privacy compliance.
IT Service Management & Operational Excellence
Mature ITSM practices (ITIL preferred) covering incident, problem, change, and service delivery.
Define and track KPIs that drive reliability, user satisfaction, and continuous improvement.
Business Partnership, Data & Analytics
Partner closely with Finance, HR, Operations, Procurement, and Client Delivery teams.
Champion data and analytics platforms that surface the metrics that matter in professional services (utilisation, project profitability, revenue assurance, client satisfaction, operational efficiency).
Digital Transformation & Employee Experience
Lead firm-wide digital initiatives that simplify processes and improve client delivery.
Oversee HR and employee-facing platforms with a strong focus on the full employee lifecycle (onboarding → performance → learning → collaboration).
Emerging Technology & Innovation
Evaluate and adopt Enterprise AI/ML, RPA, and Low-Code/No-Code platforms (Power Apps, OutSystems, Appian, etc.) to create tangible business value.
Project Delivery & Team Leadership
Provide executive oversight of the IT project portfolio — on time, on budget, and high quality.
Build, mentor, and lead a high-performing, multi-disciplinary IT organisation (applications, infrastructure, security, service delivery).
What We’re Looking For
Bachelor’s degree in Computer Science, Information Systems, Business, or related field. MBA or relevant Master’s preferred.
15+ years progressive IT experience, including 5–7 years in a strategic leadership role (Head of IT / CTO equivalent) inside a professional services organisation.
Proven track record of leading ERP programmes (SAP) in a services environment.
Strong background in infrastructure modernisation, cloud strategy, and cybersecurity.
Practical experience implementing and maturing ITIL-based ITSM.
Demonstrated success leading large-scale digital transformation.
Solid understanding of professional services KPIs and experience leveraging analytics platforms.
Experience with HR platforms and improving employee experience.
Familiarity with Enterprise AI, RPA, and Low-Code platforms is a strong plus.
Excellent executive communication skills and the ability to translate technology into business outcomes.
Proven ability to lead and develop geographically distributed teams.

Work arrangement
Hybrid