Sales & Member Engagement VA

Sales & Member Engagement VA (Remote)
Responsibilities:
Research and identify qualified mobile food businesses and prospective members
Maintain accurate leads, member records, sales trackers, and documentation in Thryv and approved systems
Make outbound calls to introduce membership benefits, qualify prospects, address routine objections, and identify needs
Manage follow-ups through calls, emails, and messages while tracking opportunities, pending items, and next steps
Guide prospects through membership and onboarding, including collecting and verifying business information, photos, logos, links, and documents
Prepare and send approved estimates, invoices, onboarding messages, reminders, and follow-up materials
Respond to member and prospect inquiries and escalate concerns when needed
Create and customize Canva graphics for welcomes, workshops, events, promotions, and announcements
Assist with newsletters, email campaigns, website and social media updates using approved content and templates
Organize member files and marketing assets and provide daily activity and engagement updates
Qualifications:
Experience in inside sales, lead generation, appointment setting, customer support, or member engagement
Strong spoken and written English with a warm, confident, and professional phone presence
Comfortable with outbound calling, routine objections, consistent follow-ups, and customer engagement
Experience with CRM management, preferably Thryv
Experience with Canva, Google Workspace, and Google Voice
Experience with Brevo or similar email marketing platforms
Able to learn established scripts, workflows, SOPs, and software and work independently
Comfortable working with U.S.-based business owners during agreed Eastern Time hours
Able to handle business and member information responsibly and maintain confidentiality
You may send your CV to sabrina@sphererocket.com

Work arrangement
Yes