Bilingual Instructional Designer (French-English)

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.
About The Opportunity
Dayforce is seeking a bilingual (French-English) Instructional Designer to join our Global Training Services (GTS) team, supporting one of our most strategic customers, the Government of Canada.
In this role, you will design high-impact, scalable learning experiences that drive adoption of the Dayforce platform across a large and complex public sector environment. You will partner closely with subject matter experts and stakeholders to translate business needs into meaningful, learner-centered solutions that support thousands of users.
You will create a wide range of learning solutions including eLearning, instructor-led materials, job aids, simulations, and blended programs, ensuring content is clear, engaging, and aligned to business objectives.
You will operate in a fast-paced environment with frequent product updates, requiring you to continuously learn and evolve content to reflect new functionality. You will also leverage modern learning technologies, including Articulate RISE, to design engaging digital learning experiences.
Due to the nature of the work (this role supports the Government of Canada), candidates must meet specific citizenship and security requirements.
What You’ll Get To Do
Design and develop learner-centered training solutions that drive understanding and adoption of the Dayforce platform
Develop a variety of learning assets including eLearning, instructor-led materials, guides, job aids, and simulations
Partner with business leaders and subject matter experts to define learning objectives and instructional strategies
Translate complex business and technical concepts into clear, engaging learning experiences in both French and English
Create customized learning solutions using client-specific data and business processes
Stay current with Dayforce product updates and continuously evolve learning content
Apply tools such as Articulate RISE and other modern platforms to build scalable digital learning
Evaluate learning effectiveness and continuously improve learning solutions
Manage multiple projects and priorities in a fast-paced environment
Collaborate cross-functionally to drive customer success and alignment
Skills And Experience We Value
Fluency in French and English is required
Strong experience designing eLearning and digital learning experiences
Hands-on experience with modern learning tools and platforms, specifically Articulate RISE
Strong written communication skills in both languages, with the ability to create clear and engaging content
Ability to translate complex business and technical concepts into effective learning solutions
Strong analytical and problem-solving capabilities
Experience managing multiple projects with strong time and organizational skills
Proficiency with collaboration tools such as Teams and learning management systems
Understanding of accessibility and inclusive design principles is an asset
5+ years of experience in instructional design, adult learning, or a related field
Experience designing learning solutions for enterprise or technical platforms is preferred
Must be a Canadian citizen
Must have resided in Canada for a minimum of 5 years
Must be eligible to obtain or currently hold Canadian Protected B security clearance (mandatory)
Must be eligible to work on Government of Canada-related projects
What Would Make You Stand Out
A bilingual (French-English) instructional designer who can confidently design content in both languages
Someone who thrives in a fast-moving environment and can manage multiple priorities without sacrificing quality
A strong collaborator who can partner with stakeholders and influence learning outcomes
A proactive problem solver who can navigate ambiguity and deliver practical, effective solutions
A continuous learner who stays current with instructional design trends, tools, and technologies
What’s In It For You
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
This job posting is for an existing vacancy
Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.
About The Salary Ranges
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs

Work arrangement
Yes