Gold Loan Officer

Company Description Capri Global Capital Limited (“Capri Loans”) is a well-diversified, retail-focused Non-Banking Financial Company listed on both BSE and NSE. With an AUM exceeding Rs. 40,000 crores, Capri Loans serves over 7.6 lakh customers through more than 1,400 branches across India. The organization is supported by a workforce of over 13,700 team members, offering secured and collateralized loans in key segments such as Gold Loans, MSME Loans, Construction Finance, and Housing Loans via its subsidiary Capri Global Housing Finance Limited (“CGHFL”). Capri Loans also operates fee-based businesses, including insurance distribution and car loan distribution through Capri Loans Car Platform Private Limited (“CLCPPL”). The company provides growth-oriented opportunities in a structured, pan-India financial services environment.
Role Description This is a full-time, on-site Gold Loan Officer role based in Delhi, India. The Gold Loan Officer will handle daily customer interactions, assess gold ornaments for loan eligibility, and process gold loan applications in line with company policies. Responsibilities include verifying documentation, ensuring accurate valuation and safe custody of pledged gold, maintaining records and system entries, and monitoring timely repayments. The role also involves cross-selling relevant financial products, supporting branch-level business targets, adhering to regulatory and internal compliance standards, and contributing to a customer-centric and secure branch environment.
Qualifications
Strong customer service and relationship management skills, with the ability to communicate clearly and professionally.
Basic financial and analytical skills, including understanding of loan products, interest calculations, and risk assessment.
Attention to detail and accuracy in documentation, record-keeping, and data entry.
Ability to follow operational processes, compliance guidelines, and security protocols for handling gold and cash.
Comfort with using computers, branch systems, and digital tools for loan processing and reporting.
Prior experience in gold loans, banking, NBFC operations, or retail lending is preferred.
Minimum educational qualification of a bachelor’s degree or equivalent in any discipline; finance or commerce background is an advantage.
Capability to work in a target-driven environment and collaborate effectively with branch teams.

Work arrangement
No