Live opening · Posted 4 days ago

Salesforce Field Service L2/L3 Support Engineer-Contract

Gravity Infosolutions, Inc. · India (Remote)

Linkedin Yes

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At a glance

The key details from the original listing.

Posted 4 days ago

CompanyGravity Infosolutions, Inc.

LocationIndia (Remote)

Work modeYes

SkillsSalesforce

Source

ListedPosted 4 days ago

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About the role

Description supplied by the original job listing.

Role: Salesforce Field Service L2/L3 Support Engineer
Work Mode: Remote
Duration: 6 Months – Extendable
Experience: 6+ Years
Work Timings: IST/UK/US
Mandatory Skills & Experience
Hands-on experience providing L2/L3 Salesforce Field Service support.
Strong Salesforce Administration, Configuration, Security, and Flow experience.
Good development experience with Apex, LWC, SOQL, APIs, Debug Logs, and deployments.
Strong expertise in Salesforce Field Service including Work Orders, Service Appointments, Service Territories, Resources, Skills, Scheduling Policies, and Optimization.
Experience with Field Service Mobile, including offline functionality, synchronization, permissions, and troubleshooting.
Experience with REST/SOAP APIs, Platform Events, middleware, and integration security.
Experience managing Dev, Test, UAT, and Production environments, releases, deployments, and Salesforce seasonal releases.
Strong troubleshooting skills across performance, security, data quality, governor limits, and platform issues.
Experience supporting BAU operations, enhancements, scheduling/optimization issues, and mobile workforce solutions.
Ability to work directly with dispatchers, planners, field workers, and business stakeholders.
Preferred Certifications
Salesforce Administrator
Platform App Builder
Platform Developer
Salesforce Field Service Consultant/Specialist

Work arrangement
Yes

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