Office Associate

Company Description Taxcart is a global tax engine that automates sales tax, VAT, and GST calculations in online checkouts, invoices, and ERP systems. Through a single integration and transparent flat-rate pricing, Taxcart helps businesses sell worldwide with confidence. The platform ensures the correct taxes are applied to every transaction, reducing complexity and manual work for finance and operations teams. Taxcart focuses on reliability, scalability, and ease of use, making it an attractive solution for companies expanding into international markets.
Role Description The Office Associate role at Taxcart is a full-time remote position focused on supporting daily business operations and customer-facing activities. Responsibilities include handling administrative tasks such as scheduling, document management, data entry, and maintaining organized digital records. The role involves responding to customer inquiries, coordinating with internal teams, and providing clear, professional communication across email, chat, and video calls. The Office Associate may assist with basic accounting tasks related to billing or invoicing, help prepare reports, and support office administration processes to ensure smooth, efficient workflows. This position requires consistent collaboration in a remote environment and proactive management of tasks and deadlines.
Qualifications
Strong Communication and Customer Service skills to interact professionally with clients and internal teams.
Administrative Assistance and Office Administration skills to manage schedules, documentation, and daily operational tasks.
Basic Accounting knowledge to support billing, invoicing, and financial record-keeping.
Proficiency with office productivity tools (e.g., spreadsheets, word processing, online collaboration platforms) and ability to learn new software.
Excellent organizational skills, attention to detail, and ability to prioritize multiple tasks in a remote setting.
Demonstrated reliability, discretion with confidential information, and a service-oriented approach.
Previous experience in an administrative, office support, or customer service role is preferred.
Relevant education or training in business administration, office management, or a related field is beneficial.

Work arrangement
Yes