Specialist, Payments Compliance

Position Summary: The Specialist, Payments Compliance is responsible for the development and execution of contracted services completed both on site at member banks and credit unions as well as remotely where warranted. Services include ACH audits and risk assessments as well as other payments compliance and consulting engagements. S/he contributes to the development of self-serve materials for use by members and prospects related to payments system compliance. The person in this position serves as a subject matter expert to augment the team responsible for development and delivery of education and other member benefits.
Essential Functions and Responsibilities:
• Receives telephone and email inquiries and responds with timely support and/or solutions to provide top of the line customer service for our members and others.
• Actively participate in the planning and execution of payments-related audits, assessments and special consulting projects for the company’s clients.
• Learn, understand, and implement industry audit requirements and the company’s risk-based audit methodology.
• Professionally interact with client personnel to efficiently and effectively complete engagements.
• Identify opportunities to improve our clients’ payments and risk management operation.
• Represent the company with a professional appearance and conduct.
• Participate in review and modification of risk & compliance templates and auditor resources.
• Participate in internal education programs to ensure expertise and consistency of performance of services.
• Stay current on rules and regulations relating to the risk and compliance services provided.
• Produce and deliver professionally written engagement reports within specified requirements.
Qualifications Required:
• Associate's degree or equivalent from two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience.
• 2 – 5 years of payments compliance and/or FI operations experience.
• Excellent verbal and written communications skills.
• Accredited ACH Professional (AAP) with strong knowledge of the ACH payment system (if no certification, willingness to obtain within two years of employment)
• Knowledge of other payment systems including wire, check and credit/debit cards helpful.
Qualifications Desired:
• Other payments industry certifications: APRP, NCP, AFPP and CTP desired.
• Self-motivated and ability to work both independently and in a team environment.
• Strong detail oriented, organized, and analytical skills.
• Proficiency with MS Office applications: Outlook, PowerPoint, Word and Excel
Physical Demands and Work Environment: The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Travel may be required. Candidates will report to the office three days each week. Onsite work requirements may change at any time.
About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange.