Executive Director of Operations & Execution

The Executive Director of Operations is a core leadership role within the company's operational and strategic execution systems, responsible for ensuring that strategic goals are efficiently translated into actionable plans and successfully realized. By overseeing operations management, key project execution, and the establishment of cross-departmental collaboration mechanisms, this role strengthens organizational execution and results-orientation, thereby driving overall operational efficiency and business growth.
Core Responsibilities
I. Strategic Execution and Goal Realization
- Break down corporate strategic goals into actionable operational plans and key action pathways;
- Establish mechanisms for tracking and providing feedback on strategic execution to ensure closed-loop goal management;
- Drive the achievement of annual business plans and key performance indicators (KPIs);
- Ensure high-quality strategic execution across all business units.
II. Operational System and Execution Mechanism Development
- Establish standardized operations management systems and execution workflows;
- Optimize operational efficiency and cross-departmental collaboration mechanisms;
- Drive the implementation of operational policies, processes, and standards;
- Establish continuous improvement mechanisms to enhance organizational execution capabilities.
III. Key Project Execution and PMO Management
- Lead the execution of company-level key projects and cross-departmental strategic initiatives;
- Establish project execution management mechanisms (Execution PMO);
- Oversee project progress, resources, risks, and deliverables;
- Ensure key projects are completed on time and to a high standard.
IV. Cross-Departmental Collaboration and Resource Integration
- Coordinate across Sales, Marketing, Product, Technology, Finance, and HR departments;
- Drive efficiency and alignment in cross-departmental project execution;
- Resolve resource conflicts and organizational obstacles encountered during execution;
- Establish efficient internal communication and decision-making mechanisms.
V. Business Analysis and Execution Monitoring
- Establish monitoring systems for key operational indicators (KPIs/OKRs);
- Conduct regular business analysis and execution reviews;
- Provide data-driven recommendations for execution improvements;
- Report execution progress and critical issues to senior management.
VI. Process Optimization and Efficiency Enhancement
- Continuously optimize core business processes and execution workflows;
- Drive lean management and operational standardization;
- Enhance organizational responsiveness and execution efficiency;
- Establish mechanisms for replicating best practices.
VII. Team Management and Execution Capability Building
- Establish and lead operations execution teams and project management teams;
- Cultivate management talent with strong execution capabilities and a results-oriented mindset;
- Foster a culture of high discipline and efficient execution;
- Enhance the organization's overall execution maturity.
Qualifications
Education
- Bachelor’s degree or above in Business Administration, Operations Management, Engineering Management, or a related field;
- MBA or background in project management preferred.
Work Experience
- 20+ years of experience in operations management, project management, or general management;
- At least 15 years of experience in mid-to-senior level management or executive management;
- Experience in establishing execution systems or PMOs within large organizations;
- Experience in executing complex, cross-departmental projects.
Core Competencies
- Strategic execution and implementation capabilities
- Operational system development capabilities
- Project management and PMO capabilities
- Cross-departmental coordination and organizational drive
- Data analysis and problem-solving capabilities
Preferred Qualifications
- Experience with group-level enterprises or high-growth companies;
- Experience in executing digital transformation or organizational change;
- Experience managing complex project portfolios or multiple business lines;
- Experience in reporting to senior leadership and supporting business operations management.
Key Success Indicators (Examples)
- Strategic goal achievement rate
- On-time delivery rate for key projects
- Operational efficiency improvement metrics
- Improvement in cross-departmental collaboration efficiency
- Results in execution cost optimization
- Improvements in organizational responsiveness and stability

Work arrangement
Yes