Information Technology Engineer

Company Description Raymond Lifestyle Limited is an established leader in branded suiting, shirting, and ready-to-wear apparel, recognized for its strong presence in the fashion and lifestyle market. The company focuses on quality, innovation, and contemporary design, catering to a wide range of customers and style preferences. With a robust retail and distribution network, Raymond Lifestyle Limited offers growth opportunities across technical, operational, and customer-facing functions. Team members benefit from working in a dynamic environment that blends traditional craftsmanship with modern business practices.
Role Description The Information Technology Engineer will provide day-to-day technical support for on-site users, ensuring reliable and secure IT operations across the facility in Maharashtra, India. This full-time role includes diagnosing and resolving hardware and software issues, managing user accounts and access, and maintaining desktops, laptops, and peripheral devices. The engineer will configure and monitor network components, support network security controls, and assist with backup, recovery, and patch management activities. Additional responsibilities include documenting incidents and resolutions, coordinating with vendors or external support teams when needed, and contributing to IT process improvements and technology upgrades aligned with business requirements.
Qualifications
Candidates should possess strong Information Technology and Technical Support skills.
Candidates should possess solid Troubleshooting skills for hardware, software, and user issues.
Candidates should possess Networking skills, including basic configuration and monitoring of network devices.
Candidates should possess Network Security skills, with an understanding of firewalls, antivirus, and access control.
Candidates should have familiarity with operating systems (Windows, Linux preferred), office productivity tools, and ticketing systems.
Candidates should demonstrate clear communication skills, customer-focused problem-solving, and the ability to work collaboratively on-site.
Candidates should preferably have a diploma or degree in Computer Science, Information Technology, or a related field, along with relevant certifications (such as CompTIA Network+, Security+, or similar).
Candidates with prior experience in corporate or retail IT environments and exposure to enterprise applications or ERP systems will be at an advantage.

Work arrangement
No