Transition Manager

Industry: Healthcare Operations
Location: Delhi
Education: Qualification: Bachelor of Engineering (BE), preferably in Mechanical, Electrical
Experience: 8 –10 years of experience in IFM, facilities management, engineering operations, project mobilization, or transition management. Must have basic soft services, pest control, and F&B knowledge
Salary: 12 lacs PLA
Working days / Hours : 5 days a week, and on need basis
Job Description – IFM Transition Manager
To lead and manage the end-to-end transition and mobilization of Integrated Facilities Management (IFM) contracts, ensuring a seamless takeover from the incumbent service provider or client, timely deployment of manpower and resources, operational readiness, statutory compliance, and achievement of contractual SLAs from the go-live date.
The role requires a technically qualified engineering professional with strong project management, MEP knowledge, stakeholder coordination, and facilities operations expertise.
Key Roles and Responsibilities
Transition Planning and Governance
Lead the complete transition lifecycle, covering pre-transition, transition, go-live, and post-transition stabilization.
Conduct transition kickoff meetings with clients, sales, operations, HR, procurement, finance, engineering, and incumbent service providers.
Review the contract, Scope of Work (SOW), Service Level Agreements (SLAs), Key Performance Indicators (KPIs), manpower budgets, and commercial commitments.
Prepare a detailed transition and mobilization plan with milestones, timelines, responsibilities, dependencies, and escalation mechanisms.
Develop and maintain a transition tracker covering D-30 to D-1, go-live, and post-go-live stabilization, as applicable to the contract timeline.
Establish a RACI matrix, risk register, escalation matrix, and governance review mechanism.
Key Deliverables: The Transition Manager must ensure preparation and completion of the following deliverables:
Transition kickoff presentation and meeting minutes.
Sales-to-operations handover checklist.
Integrated transition and mobilization tracker.
Site survey and technical due diligence report.
Asset register and condition assessment report.
Manpower deployment and retention tracker.
Statutory compliance and licence tracker.
Vendor onboarding and procurement tracker.
Risk register and escalation matrix.
Service-wise SOPs, PPM plans, and operational readiness checklists.
Go-live readiness and sign-off checklist.
Post-go-live stabilization tracker and transition closure report.
Company Description
Dusters Total Solutions Services Private Limited (DTSS) is one of India’s leading Integrated Facility Management service providers, with operations across 50 cities and towns. The company serves over 800 customers at more than 1,200 locations, managing large and diverse facilities with a strong focus on quality and scale. Formed in 2008 through the merger of Dusters and Total Solutions, DTSS became one of the largest IFM providers in the country. In 2016, DTSS joined the SIS Group, a major security and business services organization with a nationwide presence and decades of industry experience. DTSS emphasizes continuous service improvement, growth opportunities for its workforce, and strict compliance, while expanding its reach across India.

Work arrangement
No