Recruitment Manager

Job Description :
Job SummaryWe are looking for an entrepreneurial and highly experienced Recruitment Manager / Head of Recruitment to build, lead, and scale a high-performance recruitment function for a rapidly growing KPO/BPO organization.
The ideal candidate will have proven experience managing high-volume recruitment, building recruitment teams, developing talent pipelines, and delivering manpower at scale. The role requires a commercially minded recruitment leader who can build robust sourcing channels, establish recruitment systems and metrics, and partner closely with business and HR leadership to meet aggressive workforce growth requirements.
Key Responsibilities
Recruitment Strategy & Leadership
Lead and manage the complete recruitment function and recruitment team.
Develop and execute annual, quarterly, and monthly manpower acquisition plans.
Build a scalable recruitment strategy aligned with business growth and workforce requirements.
Establish recruitment processes, SOPs, governance standards, and service-level expectations.
Build a high-performance recruitment culture focused on speed, quality, productivity, and candidate experience.
High-Volume & Scalable Hiring
Drive high-volume recruitment requirements supporting 500+ employee operations.
Manage simultaneous hiring across multiple functions, shifts, locations, and business processes.
Build recruitment pipelines for voice, non-voice, finance, accounting, technology, operations, and other KPO/BPO roles.
Ensure recruitment capacity can scale rapidly in response to new business wins and client requirements.
Develop effective hiring strategies for both immediate and future manpower needs.
Sourcing Strategy & Talent Pipeline
Develop multi-channel sourcing strategies across job portals, LinkedIn, employee referrals, recruitment partners, social media, institutions, and professional networks.
Build and maintain ready-to-hire talent pools for critical and recurring positions.
Develop specialized talent pipelines for USA, UK, Canada, and Australia-focused processes.
Analyse source effectiveness and continuously optimize sourcing channels.
Explore innovative and technology-enabled sourcing methods to improve recruitment productivity.
Recruitment Agency & Partner Management
Build and manage a strong network of recruitment firms, consultants, and staffing partners.
Identify and onboard recruitment partners based on business requirements and quality standards.
Establish clear SLAs, commercial terms, delivery expectations, and performance metrics.
Monitor agency productivity, candidate quality, joining ratios, and overall effectiveness.
Develop long-term recruitment partnerships to support volume and specialized hiring.
Recruitment Technology & Automation
Implement and optimize ATS-driven recruitment processes.
Ensure effective use of recruitment technology, candidate databases, automation tools, and analytics.
Identify opportunities to automate repetitive recruitment activities.
Improve recruiter productivity through technology, data, AI-enabled sourcing, and workflow automation.
Maintain accurate and real-time recruitment dashboards and candidate data.
Recruitment Metrics & Performance Management
Establish and monitor key recruitment KPIs including:
Time to Hire
Cost per Hire
Offer-to-Joining Ratio
Joining Ratio
Source Effectiveness
Quality of Hire
Recruiter Productivity
Candidate Pipeline Conversion
Agency Performance
Analyse recruitment data and identify bottlenecks and improvement opportunities.
Prepare regular recruitment dashboards and management reports.
Drive accountability across the recruitment team through measurable targets.
Workforce Planning & Stakeholder Management
Work closely with Operations, HR, Finance, and Business Leaders to forecast manpower requirements.
Translate business growth plans into actionable recruitment requirements.
Establish hiring calendars and recruitment priorities based on operational demand.
Partner with hiring managers to define job requirements, selection criteria, and hiring timelines.
Provide regular updates on hiring progress, challenges, risks, and workforce availability.
Team Leadership & Capability Building
Build, manage, mentor, and develop a high-performing recruitment team.
Define recruiter KPIs, targets, roles, and responsibilities.
Conduct regular performance reviews and productivity assessments.
Train recruiters on sourcing, screening, interviewing, candidate engagement, negotiation, and closing.
Build succession and capability plans within the recruitment function.
Create a culture of ownership, urgency, collaboration, and continuous improvement.
Required Skills & Experience
8–12+ years of progressive recruitment experience, with significant leadership responsibility.
Proven experience managing manpower requirements for 500+ employee organizations.
Strong experience in high-volume and bulk hiring.
KPO, BPO, ITES, GCC, shared-services, or other process-driven recruitment experience is highly preferred.
Experience recruiting for international-facing operations.
Exposure to businesses supporting USA, UK, Canada, and/or Australia is preferred.
Strong understanding of recruitment technology, ATS, recruitment analytics, and sourcing platforms.
Proven experience managing recruitment teams and external recruitment partners.
Strong stakeholder-management, negotiation, and communication skills.
Data-driven, target-oriented, and commercially focused approach.
Preferred Candidate Profile
The ideal candidate should be:
An entrepreneurial and hands-on recruitment leader.
Experienced in building recruitment functions and teams from the ground up.
Comfortable managing high-volume hiring under aggressive timelines.
Strong in recruitment strategy, sourcing innovation, and talent pipeline development.
Highly data-driven and comfortable working with recruitment KPIs and dashboards.
Strong at building relationships with hiring managers, business leaders, recruitment agencies, and candidates.
Technology-oriented and interested in leveraging ATS, automation, AI, and recruitment analytics.
Proactive, resilient, target-driven, and capable of operating in a fast-growth environment.
Focused on both speed and quality of hiring.
Experience : 8 - 12
Timing : 10:00 AM - 7:00 PM
Working Shift : Day Shift (Onsite)
Job Type : Full Time
Category : HR Junior
Salary : Best in industry
Skills : Excellent Communication
Keywords : Recruitment Leadership | Head of Recruitment | Recruitment Management | Talent Acquisition | High-Volume Hiring | Bulk Hiring | KPO Recruitment | BPO Recruitment

Work arrangement
No