UX Research Analyst

Company Description
PortfolioFuture is an independent fund discovery and intelligence company focused on empirical research into ETFs and mutual funds. The organization evaluates and ranks funds, studies fund substitution and relative performance, and decomposes investable returns to help investors and financial advisors understand the true value funds add to portfolios. For asset managers, PortfolioFuture connects independent fund research with portfolio and ownership intelligence to highlight where products can credibly compete and where distribution opportunities exist. All research is independent, with no commercial relationships influencing rankings, substitution results, or conclusions, ensuring that products with better evidence have a fair chance to win.
Role Description
This remote UX Research Analyst internship role focuses on understanding how users interact with PortfolioFuture’s research tools and insights. The intern will conduct user research activities such as interviews, surveys, and usability tests to gather quantitative and qualitative data on user needs and behaviors. They will synthesize findings into clear reports, personas, and journey maps, and collaborate with product and design partners to apply insights to product improvements. Day-to-day work will include designing research plans, analyzing user feedback, supporting prototype evaluations, and helping refine user flows and interfaces to improve clarity and usability for investors, advisors, and asset managers.
Qualifications
Strong analytical skills for interpreting user data, identifying patterns, and generating actionable insights.
Experience or training in user research and UX research methods, including planning, conducting, and analyzing studies.
Ability to apply design thinking principles to frame problems, explore solutions, and validate concepts with users.
Clear written and verbal communication skills to present findings and collaborate with product, design, and business stakeholders.
Comfort working with digital products and data-centric tools; familiarity with basic statistics or data analysis is a plus.
Interest in financial services, investing, or portfolio analytics; prior exposure to ETFs or mutual funds is beneficial but not required.
Self-directed, organized, and able to work effectively in a remote, research-driven environment.
Current enrollment in or recent completion of a program in Human-Computer Interaction, Psychology, Design, Data Science, Finance, or a related field is preferred.

Work arrangement
Yes