IT Operations Project Manager

IT Operations Project Manager
Location: Hiranandani Estate, Thane, Maharashtra
Employment Type: Full-Time | Onsite
Working Days: Monday–Friday
Shift Timing: 11:00 AM – 7:30 PM IST
Experience: 2–6 Years
About the Role
We are looking for a highly organized, detail-oriented, and process-driven IT Operations Project Manager to oversee projects across Web Development, QA, System Administration, and Paid Media teams.
The ideal candidate will be responsible for project planning, task allocation, timeline management, team coordination, quality control, and ensuring timely delivery of client requirements.
Key Responsibilities
Manage projects from requirement gathering and planning through execution, testing, and final delivery.
Create project plans, assign tasks, set priorities, and track deadlines, dependencies, and deliverables.
Coordinate with web developers, QA testers, system administrators, and Ads teams to ensure smooth project execution.
Ensure website requirements, designs, content, and other resources are finalized before development begins.
Track bugs, QA feedback, website functionality, deployment schedules, and resolution of technical issues.
Coordinate with system administrators on website uptime, security, server issues, downtime reporting, and production releases.
Monitor paid media project deliverables, campaign setup, tracking requirements, reporting, and pending client approvals.
Conduct daily team check-ins, review project boards, follow up on overdue tasks, and resolve blockers.
Communicate project progress, risks, delays, and resource requirements to management and clients.
Maintain project trackers, SOPs, checklists, and documentation to ensure accountability and consistency.
Identify process gaps and implement improvements to increase team efficiency, quality, and turnaround time.
Requirements
2–6 years of experience in IT Project Management, Technical Project Management, Web Project Management, or a similar role.
Experience coordinating cross-functional teams, particularly web development, QA, and technical operations.
Working knowledge of website development, software testing, bug tracking, and deployment workflows.
Basic understanding of server operations, website uptime, and incident management.
Familiarity with Google Ads, Meta Ads, and campaign workflows is an advantage.
Experience with Asana, Jira, Monday.com, ClickUp, Trello, or similar project management tools.
Strong organizational, communication, problem-solving, and decision-making skills.
Ability to manage multiple projects, prioritize tasks, and meet deadlines with minimal supervision.
Strong ownership, attention to detail, and a process-oriented mindset.
Key Performance Indicators (KPIs)
On-time project delivery and task completion rates.
Project turnaround time and reduction in overdue tasks.
Quality of deliverables and reduction in recurring defects.
Timely identification and resolution of blockers.
Website deployment timelines and coordination of technical issues.
Team productivity, accountability, and process adherence.
Accuracy of project reporting and effectiveness of process improvements.
What We Offer
Exposure to international projects and cross-functional technical teams.
Opportunities to work across web development, QA, IT operations, and digital advertising.
Professional growth in a collaborative, process-driven environment.
How to Apply
Send your updated resume to tc@eaxmedia.com.
Subject Line: Application for IT Project Manager – Onsite, Thane

Work arrangement
No