Product Manager

Company Description Esse India is a Canada-focused immigration and visa consulting firm known for providing accessible, reasonably priced services in Delhi. The organization’s expert team is well-versed in Canadian immigration rules and regulations and works closely with clients through the entire visa process. Esse India emphasizes trust, transparency, and value, aiming to deliver services that meet client expectations and investment. Since its establishment, the firm has maintained a strong record of client satisfaction, helping individuals and families navigate complex immigration pathways with confidence.
Role Description The Product Manager is a full-time, on-site role based in Canada. This role is responsible for managing and enhancing immigration-related products and service offerings, from initial concept through delivery and continuous improvement. Day-to-day tasks include gathering and analyzing customer and market requirements, defining product roadmaps, collaborating with consulting, operations, marketing, and technology teams, and overseeing feature development and rollout. The Product Manager will monitor product performance, optimize client journeys, and ensure that offerings remain compliant with immigration regulations and aligned with business goals. The role also involves creating product documentation, supporting training for internal teams, and contributing to strategic initiatives that improve client experience and expand the firm’s service portfolio.
Qualifications
Product management skills, including roadmap planning, requirements gathering, and stakeholder coordination.
Strong analytical and problem-solving skills, with the ability to interpret market, client, and operational data.
Excellent communication and collaboration skills for working with cross-functional teams and presenting to leadership.
Experience with service design, customer journey mapping, or process optimization, ideally in consulting or professional services.
Understanding of or strong interest in immigration, visa processes, or regulated service industries.
Bachelor’s degree in business, management, engineering, or a related field; a postgraduate qualification is an advantage.
Proven ability to work on-site in a fast-paced environment, prioritize multiple initiatives, and meet deadlines.
Comfort with using digital tools and basic product analytics platforms to track performance and inform decisions.

Work arrangement
No